having travelled to wales for a family wedding, we were worried after reading the reviews. our experience was thoroughly enjoyable, staff were polite and friendly, rooms spotless, hotel offered a luggage store until we were ready for checkout. the only disadvantage this hotel has , is that the bar/ restaurant closes through the day so inconvenient if you fancy a... more

Stayed here for two nights, whilst attending an old boys hockey tournament at the Uni. Arrived at around 8pm when Wind St. was just getting going. The hotel promotes a "Good Night Guarantee" - but unless they fitted quadruple glazing I can't see how they could stop the noise of the pubs and clubs. We thought the window was open... more

We stayed here in March 07, we wanted to stay in cardiff, as england were playings wales at rugby, cardiff was all booked up so rather than miss out, stayed in swansea, and caught the train to cardiff for the day. Upon arrival the staff were very polite, and had one of our rooms available so that we could get... more

We booked the hotel for a 21st birthday and the staff could see we were a large gang and we were prepared to share 4 to a room, a bargain at £51 a night! The reception staff checked us in were fine, and so were the staff we asked to get extra bedding. At 2am when we got back from... more

We stayed there in late december'06 - and I've never seen anything like it. As hotleiers ourselves, we would never critise unless worthy. When we came back from a night out at 1am - there were 2 orange bouncers on the door and one drug'd up manager/night watchman looking after the place - and they were nothing but rude and... more

Well, I'm sorry but I have to disagree, I thought the hotel was very nice. I came here with my mum and my two children and we absolutely loved it. It was only for one night but the staff were so friendly and very helpful. My youngest child is only a baby and the staff went out of their way... more

This sounds like a rant, which it is. I've stayed all over the world, including developing countries and never experienced this: Horrendous room which stank of smoke. Pubic hairs in the bath. Dirty loo.The window handle was broken, so it couldn't be opened, despite the fact it was in the middle of a heatwave. The room was unbearable to sleep... more

We are regulars in Premier Travel Lodge hotels which are usually located in industrial areas or out of town. Requiring a Saturday night in Swansea we consulted the latest brochure and found a new city centre hotel in Swansea which was booked well in advance, it offered on site parking. The first problem was that there had been a miss... more