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The Linen House Hostel


18-20 Kent Street, Belfast BT1 2JA, Northern Ireland
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Reviews you can trust

77% Do not recommend
2.0 of 5 stars 40 reviews
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All (40)
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2 of 5 stars
West Palm Beach, Florida
27 Nov 2009 | Trip type: Couples

The wifi only works in the lobby area, which was pretty much always crowded. The hostel was always very noisy at all hours of the night. There was a kitchen that was decent enough. The staff seemed nice. The beds were pretty uncomfortable, even for a hostel. It was a manageable experience but we were glad to leave. more

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1 of 5 stars
Co. Fermanagh
22 Oct 2009 | Trip type: Couples

Arrived, had to pay £10 extra to park, then told our room is 10mins away in sister building, get there, key doesn't work in front door, phone, no help, back to reception, grumpy American girl says wait for manager, 20mins. Manager arrives (Leonard ?), doesn't give a [--], says there is a trick to using this key (hey maybe we... more

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1 of 5 stars
Co. Tyrone
6 Oct 2009 | Trip type: Friends getaway

Before i start, ive had to change some swear words around, so you'll prob get the drift!! As you can see from the title of this review, myself and my friends were really NOT impressed with this 'Hostel' Im still itching from my stay!! A group of 10 of us stayed here a few nights ago. Fair enough we werent... more

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1 of 5 stars
Scotland
22 Aug 2009 | Trip type: Friends getaway

My daughter and I was booked to stay there. We arrived and were very uncomfortable with the state of the place, it was dirty, the stairs leading up to the rooms were unsafe, it was down a dirty alley way and all in all it was a bad day. Internet access via wifi is a joke, it does not happen... more

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4 of 5 stars
London
28 Jul 2009 | Trip type: Couples

Three PCs to use for internet in the lobby, good facilities. more

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1 of 5 stars
melbourne, australia
24 Jul 2009 | Trip type: Friends getaway

kinda dirty feel about this place, hard to actually get in with their security door stuff (gotta get you worried from the start). the receptionist was really daft, over booked rooms, had us in one room in other peoples beds, then in the middle of the night we find out the new beds we're in were also spoken for. i... more

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2 of 5 stars
Spain
15 Jun 2009

We were a group of ten people to spend three days to Belfast (we've booked on line a room for 10 the week before) and when we arrived (30th may) there wasn't beds enough and a friend of us had to sleep in a mattress on the floor... The room was very small and not very clean, we have to... more

Management response from
gillian9, Front of house

We are sorry that your stay with us was not as positive as we would of like it. However I would like to correct you in the bathroom situation (keep in mind 2 dorm rooms have ensuits)-On each floor there is 6 or 7 toilets and 4 or 5 showers (not 2 as mentioned). Also an ensuit for the room...

never again
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1 of 5 stars
ireland
12 Jun 2009 | Trip type: Friends getaway

the 3 of us shared a room with 9 other guests, and it was horrible. En-Suite: Disgusting - Thick Grime and Scum on the surfaces, very unhygenic. Bedding: Not Clean, dirty, and not changed from the previous group. No Lockers No Privacy. No Ventilation. Disgraceful and overall dirty. more

Management response from
gillian9, Relations manager

Regarding this review; There is no ensuit in our 12 bed dorm. All our showers and toilets are cleaned twice a day by our cleaners and night staff. Should something be quite unhygenic our stuff should be informed to attend to it straight away. All sheets are washed after every use by our staff in the laundry. There are a...

Horrible!!!!
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1 of 5 stars
france
10 May 2009

I stayed in this hostel as a student in a group. Our room was FREEZING...just like a cellar!! The sheets were almost wet because of the damp!! We had to sleep in coats and scarves!!! Apparently not all rooms were that cold but this one was awful. The bathrooms are not very clean either, and as it's so cold you... more

Management response from
gillian9, Relations Manager

Terribly sorry about your room during your stay. Im please to say that the heating in your room has been fixed and the hot water has been fixed-it was due to a power shortage. Should you wish to come back we will upgrade your room free of charge. Linen House Hostel

A Dump
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1 of 5 stars
Dublin
5 Apr 2009 | Trip type: Family
1
person found this review helpful

A Dump - STAY AWAY! Dodgy toilets and showers. Weird Smell. The doorlocks could be opened by any key. Annoying Scousers shouting at you at 3 in the morning. Chewing gum on the walls. Shady alley and very dodgy caged pub outside. Just AWFUL. more

Management response from
gillian9, Relations Manager

Hello, The "caged" pub outside is actually a historic pub. The cage was used during the troubled times in Belfast & they have just kept it. Yes it may look dodgy, but its not. It may look like we are an alley, but we are a street and it is very busy during business hours. sorry your were not pleased...

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The Linen House Hostel Address

18-20 Kent Street, Belfast BT1 2JA, Northern Ireland