My now Fiancé took me to the Merchant Hotel to purpose to me and he could not have chosen better surroundings. From the moment you arrive you know you are going to experience something special. Our initial thought was to go straight up the steps to the revolving doors but this leads you into the Great Room (the main dining... more

We had the most wonderful experience in the Merchant Hotel. It was our 28th anniversary and they made us a cake and put truffles in our room and gave us a card. The service was second to none and the rooms were roomy, plush and very clean. We were made to feel very special. We were greeted with a handshake... more

Spent 2 nights in a suite. The hotel was excellent, rooms excellent, We went for dinner and got presented with the set dinner menu advertised by the hotel as "a mouth-watering dinner in the magnificent Great Room". The set menu had three starters, three main courses and three deserts. The three main courses was a choice of "Cod", "pork" and... more

We could not fault the Merchant Hotel from the moment we arrived. Firstly, the welcome was very personal with the receptionist shaking our hands on arrival. In fact the team at the hotel provided the best service we have experienced since staying at Gleneagles in Scotland. They were courteous, knowledgeable (especially the bar man when it came to cocktails) and... more

The suite's have to be seen to be believed, along with the bathrooms which had a stand alone bath and the biggest and most powerful shower I have ever seen more

Stayed over night, got a great deal on website for mid week stay. Was not disappointed, real luxury from minute you stepped into Hotel. Staff helpful and friendly without being OTT. Our room was just the most gorgeous room which was very clean and lovely extras. We had afternoon tea which was a excellent experience great food and a lovely... more

I live in Belfast , however, my husband and I decided to stay for a night at the Merchant Hotel for my birthday treat and what a treat it was. From the minute we arrived until the minute we left everything was perfect. The service, the food, the rooms and whole atmosphere. It is wonderful that the Merchant have turned... more

From the moment of arrival, the feeling of luxury and service is palpable. The standard of decor is opulent throughout, achieving a great balance between authentic period detail and up to date trend. Rooms are spacious and very well appointed with high ceilings and big windows, bathrooms very well finished, large flat screen tvs, great beds etc. Everyone seemed absolutely... more

We stayed at the Merchant for three nights and thoroughly enjoyed ourselves. The hotel was sumptuous and luxurious with its use of heavy curtains and dark colours which gave a feeling of rich decadence. We loved the little touches, like the way the bathroom mirror was heated so that you could still see in at after a hot shower and... more