We took our 5 year old grandson to stay here last weekend. The hotel was spotless and there was a lovely log fire in the lobby. I can't speak highly enough of how helpful the staff were even though the hotel was extremely busy. A special thanks to the twins who worked there who made our grandson's weekend! The food... more

Food in restaurant well presented delicious and excellent value. Superb waiting service from the two leaannes and the head waiter. good variation of items availabe at the breakfast buffet. Room clean, comfy beds, modern furniture and flat screen television, posisbly one of the refurbished rooms. Amenities super large gym and swimming pool free to residents. more

We've stayed for one night at the White Horse hotel to attend a function being held there. The only disappointments were: A) our room which seemed quite old-fashioned and more like what you would expect in 2* hotel, and B) the overpowering chemical smell which filled the corridor outside our room (I guess that the smell emanates from the air... more

from booking to checking out the staff were helpful, cheery and courteous. the rooms were clean and comfortable. the breakfasts were excellant with wide choice. you could eat in restaurant or bar, the standard was basically the same. The staff couldn't do enough for you. This definitely the best and cheeriest hotel we have stayed in and couldn't recomend it... more

We stayed for two nights - the room was tired and dated and I did not appreciate the large beetle which I foundon my 3 month old baby's bib (which I caught and gave to the hotel manager who apologised and said she would get housekeeping to pull out beds etc to double check for more while we were out).... more

My wife and three young children have just returned from a very enjoyable weekend in the White Horse Hotel. Everyone went out of their way to make our stay enjoyable and relaxing - the restaurant team provided us with beautiful meal on Friday night; the domestic team were so friendly and went out of their way to ensure we had... more

We stayed a couple of nights here, and it's nothing like the description on the Best Western website (whom we booked it through). To start with it's not 6km from the city centre (more like 11km), and the sign outside promising "luxury accomodation" is a laugh. Our room was old, tired, with worn-out carpets and furniture (drawers that wouldn't open,... more

My husband, 5-month-old and I drove up to this hotel, exhausted after a long day, and were tickled to find a clean bed for a good price. The dated rooms, musty smell, and random hot/cold water cycling were slightly off-putting but nicely offset by free *secure* Wi-Fi (a big plus), very pleasant staff and ambiance, a nice pool, and, most... more

This hotel is not as good as it seems on its website, it is like walking into a past decade. There seems to be a serious lack of funding because it is dark, drab, musty, smelly and very clammy. When I opened my bedroom door I was tempted to walk back out again but after a long trip and an... more