Been to this hotel and on a number of occasions. Love the hotel the only problem used to be the buffet breakfast in the morning. Well it is all change now table service, very helpful staff and very good warm breakfast. more

Used to work there, enjoyed it mostly thanks to the people I was working with. Management blamed staff for everything that was wrong with the hotel but did nothing but make it more difficult to provide good service and present good food. Kitchen incredibly under-staffed and Front of House struggled to cope. Heard good things about new management and things... more

After my wife booked a one night stay for a birthday treat I checked the reviews and was worried when I saw a few bad reports about the service and the standard of food. i feel i should put this right. The food was excellent the service was quick and pleasant. The standard of the room was also exceptable and... more

Stayed in the Carnoustie golf hotel for three nights during the second week of September 2009. Absolutely fabulous weather for golf. The rooms are quite spacious with marbled, cleaned the bathroom is, which are starting to look a little tired spoke with several of the reception staff over the three days, none of them seemed to be terribly enthusiastic and... more

We were lucky enought to be upgraded to a fabulous suite - superb views over the 18th hole and every facility you could want (apart from bathrobes, but who cares?) On our first night we went to a Sinatra tribute dinner/cabaret - had a marvellous time. The food was as you would expect for this type of function, and the... more

Hotel room was tired and dated. Window sill broken and damaged, lamp in room hanging off.(photos taken) Dusty curtains and room had a musty odour. Bathroom was dated in severe need of refurbishment, This was not in keeping with an expected four star hotel. Breakfast was inedible.Two tone bacon ,grey and pink, inedible scambled egg,powdered variety, dirty plates, 3rd plate... more

We booked a last minute trip here for 1 night at £60 B&B. After reading a few reviews we started to worry about what we may expect, especially regarding food. We arrived late afternoon, room was excellent, staff were nice and friendly. Went into bar around 6.30pm for a drink - the young barman apologised for the slight delay as... more

We stayed one night at the hotel and discovered later that we had left our keys. After several calls due to no response, they told us that they had found them. They would debit me credit card for the postage and send them to me. A week later and they didn't arrive. It seems that they took three days before... more

Staff were very friendly and hard working. The room itself was ok, the carpet was rather old, one side of the room was dusty, the shelf the tv sat on was particulary dirty, the bed was comfortable and there was plenty of storage space. The bathroom did not have an extractor rather odd) and this proved to be particulary problematic... more