We stayed as part of a group and on arrival there was a problem with the booking - not having enough rooms available, not only for our group but others arriving as well. Luckily we sorted out the room arrangements between ourselves - the management offered each room a bottle of champagne for gesture of goodwill. Staff were very helpful... more

To say this is the worse hotel i have ever stayed in is an understatement. i knew i should have smelt a rat when my company arranged a rate of 20 pounds per night, and i begrudged paying that much . Food was poor, rooms were very below standard, bathroom was dirty, dated and the shower was a drizzle of... more

me and my husband stayed at this hotel in december just before christmas and the hotel was great very welcoming with friendly staff & great service. my husband and i went for a romantic break and this hotel catered to our every need at a great price too i highly recommend this hotel as it has something for everyone more

This hotel is not up to the usual standards of Swallow hotels, it's potential is great - swimming pool, roof top sitting area and gym. We had to keep checking we were in a Swallow hotel as the decor was very dated, although you could not fault the bedlinen and towels. The price was terrific and despite the lack of... more