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Loch Fyne Hotel & Spa


Hotel class 3.0 of 5
Shore Street, Inveraray PA32 8XT, Scotland
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Reviews you can trust

65% Recommend
3.5 of 5 stars 308 reviews
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By trip type
All (308)
[ Date ] [ Rating ]
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5 of 5 stars
Alloa, scotland
4 Nov 2009 | Trip type: Couples

Thoroughly enjoyed our stay despite having our second night greatly disturbed by a totally plastered female guest who kept banging on a bedroom door opposite for some considerable time in the small hours. Everything dealt with by the staff, especially the young duty manager on the Sunday morning who waived our whole Saturday bill. The general manager 'phoned on the... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for your review & your very positive comments. The staff will be delighted. Thank you also for your understanding with regards to the incident on saturday evening. This is certainly not usual at Loch Fyne & I do hope that you will visit us again soon. Kind regards Marc Gardner General Manager

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5 of 5 stars
Wetherby, Yorkshire
2 Nov 2009 | Trip type: Couples
2/2 found this review helpful

We arrived for a weekend break after a 5 1/2 drive from West Yorkshire, we were greeted by the general manager ( Marc Gardner ) in reception, we were then quickly checked in and shown to our room ( Glen Ord ) We were taken away by the magnificent view, overlooking Loch fyne, the room was very spacious and had... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for taking the time to complete such a positive review, I am delighted that you enjoyed your stay with us, and took advantage of the great facilities that we have at the hotel. I will pass on your great comments to all of the staff & I look forward to welcoming you back to Loch Fyne in the...

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2 of 5 stars
Glasgow
28 Oct 2009 | Trip type: Couples
0/1 found this review helpful

We stayed the weekend of the 24/25th October but have to disagree with the other reviewer staying at the same time. It tries to position itself as a boutique hotel but is painfully let down by basic staff training and operational issues. It could be a great hotel. What is right about it: It has a beautiful location situated beside... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for taking the time to complete your recent review, I am dissapointed that you did not enjoy your stay with us. It is clear that we got things wrong during your visit. You are absolutely correct, attention to detail should be paramount and these issues will be addressed with the staff. Please accept my sincere apologies and rest...

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4 of 5 stars
strawberry_lipstick
27 Oct 2009 | Trip type: Friends getaway

I stayed at this hotel for 2 night the weekend of the 24th October and it was lovely. The weather was awful (I think it stopped raining for half an hour the whole weekend) but the hotel was beautiful. Our room was very basic though and could have down with a bit of updating as could my friends that I... more

Management response from
GM-LochFyneHotel, General manager

Thank you for your review & for your kind words about the hotel & the staff, I will look into the points you have raised & thank you again for your constructive review. I look forward to welcoming you back very soon Kind regards Marc Gardner General Manager

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4 of 5 stars
Scotland
26 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

We stayed in this hotel over the weekend of the 24/25th October to celebrate a friends 60th Birthday. Originally made the booking before reviewing the hotel on this site and was very wary of what we would find as a result of the reviews we read. However we need not have worried, we had the set meals on two nights... more

Management response from
GM-LochFyneHotel, General manager

Thank you for taking the time to complete your recent review, I am delighted that you enjoyed your weekend away, I will pass on your comments to our staff who will be pleased. Thank you also for your comment about the bed, this issue is being addressed. Do come back soon. Kind regards Marc Gardner General Manager

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2 of 5 stars
Glasgow, Scotland
23 Oct 2009 | Trip type: Couples
0/1 found this review helpful

Recently stayed at this hotel for a wedding. Our room was horrendous - dirty bathroom and smelled like somebody had tried to cover up smoking with dreadful air freshener. TV had 3 channels tuned in and remote did not work. Bed was dreadful and lumpy. Luckily we were at a wedding so did not need to do anything in the... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for taking the time to complete your recent review. I would like to apologise for the issues you experienced during your stay with us, please rest assured that I have taken your views on board and re training has been given where required. I would be gratefull if you would give me the opportunity to correct our mistakes,...

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5 of 5 stars
glasgow
20 Oct 2009 | Trip type: Family
2/2 found this review helpful

I cant believe some of the whingers on here re. this hotel. I stayed with my ten year old son and honestly couldnt fault the hotel on anything at all. From our arrival we were swiftly checked in and asked if we needed any assistance. Our room was just so amazing - Glen Ord - and was spotlessly clean. There... more

Management response from
GM-LochFyneHotel, General Manager

Thank you very much for your great review, I am delighted that you and your son enjoyed your stay with us and enjoyed the facilities we have at the hotel, Good feedback is always great to hear and the staff will be delighted. Thank you again for your kind words and I look forward to seeing you both again very...

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4 of 5 stars
scotland
19 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

Just back from a weekend here with spouse and another couple.Having read some of the reviews,travelled with some reservations but I needn,t have worried.Everything went well,had two lovely days weather (back to normal on sunday) but that,s Scotland. Saw Loch Fyne at its best.Rooms were just what we wanted,food was very good and service from all sections of staff was... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for your recent review & your great comments, I will pass them onto the staff who will be delighted. I look forward to welcoming you back to Loch Fyne very soon. Kind regards marc Gardner General Manager

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5 of 5 stars
glasgow
19 Oct 2009 | Trip type: Family
1/1 found this review helpful

Stayed for 2 nights on a DBB wine and dine offer booked through superbreak. Hotel was busy but always found plenty of seats available in the spacious bar area, room clean and good size, friendly staff, faultless food (both breakfast and dinner) and great location. Only downside was the bed was very uncomfortable and a few other guests had also... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for your review and your very kind words, I am delighted to read of such an enjoyable stay & rest assured the bed issue will be sorted. Thanks again & do visit us again soon. Kind regards Marc Gardner General Manager

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2 of 5 stars
Glasgow
18 Oct 2009 | Trip type: Couples
1/1 found this review helpful

The hotel is in an excellent location and looks great on the website. Having stayed in other Crerar Hotels, this one lets the group down! Booked as a last minute treat for my girlfriend, we arrived on Saturday afternoon. When we arrived in our room we were disappointed by the standard of decor and as another user has pointed out,... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for taking the time to complete your recent review, I am dissapointed that you did not enjoy your stay with us & for the issues you experienced I would like to apologise, I have already taken up these isuues with housekeeping & the restaurant staff and they will not be repeated. It appears we did get things wrong...

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Loch Fyne Hotel & Spa Also Known As

  • Loch Fyne Hotel
  • Loch Fyne Inveraray
  • Fyne Hotel Loch
Address: Shore Street, Inveraray PA32 8XT, Scotland