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The Oban Caledonian Hotel

3.0 of 5
Station Square, Oban PA34 5RT, Scotland
Hotel amenities
The Oban Caledonian Hotel
Ranked #12 of 13 hotels in Oban
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474 reviews from our community

Traveller rating
    77
    122
    121
    95
    59
See reviews for
Families
54
 
Couples
277
 
Solo
17
 
Business
30
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Aberdeenshire
2 reviews
1 of 5 stars Reviewed 20 May 2013 NEW

Friday 17 May. Stopped in for a cool drink after a day of exploring the area on foot. The service was painfully slow, but this was due to poor staffing levels. The one staff member was trying very hard to provide service, but stress was written all over his face. Restaurant staff had to temporarily help as there was a... More

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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

We booked a stay through Itison deal site, the hotel was very central and great, very friendly staff, good food and amazing room which was very clean. The bed was so comfortable we could have been at home! We definitely will be looking for more deals.

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Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 18 May 2013 NEW

Despite a fairly good review in Scotland The Best and a great location in the centre of Oban, this hotel was a huge let down. Tired interior, poor food, poor service, it takes more than some decent linen and towels to make a good hotel. I would try somewhere else.

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Argyll123, General Manager at The Oban Caledonian Hotel, responded to this review
19 May 2013

Thank you for taking the time to complete your recent review, I am really disappointed that the hote did not meet your expectation or indeed my expectations during your recent visit to Oban Caledonian Hotel, please accept my sincere apologies . Kind regards Stewart Walker General Manager More

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Dennyloanhead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Although the hotel was quite old, the beds and toilet were very clean. Carpet throughout the hallway was very worn in places. Dining room was very nice. Could have been a bit more choice on the menu for dinner but what we had was very good anyway. Breakfast was delicious. Staff were very attentive.

Was this review helpful? Yes
See 2 more reviews by JacquelineH28 for Oban
Argyll123, General Manager at The Oban Caledonian Hotel, responded to this review
19 May 2013

Thank you for your recent review of the Oban Caledonian Hotel. It is pleasing to read that you enjoyed your stay with us. I do hope we will welcome you back in the not too distant future Kind regards Stewart Walker General Manager More

Scotland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 May 2013

We booked a two night stay at the Oban Caledonian Hotel in May 2013, through a deal on Livingsocial (£99 for two nights B&B). I normally check with the Hotel to see if they have availability on the nights we wish to stay, and was assured by the Hotel itself that they did. When I came to book via the... More

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See 2 more reviews by JohnLanc for Oban
Argyll123, General Manager at The Oban Caledonian Hotel, responded to this review
19 May 2013

Thank you for taking the time to write your recent review on Trip Advisor. I am pleased that you enjoyed your stay with us, however am concerned that there were aspects of your stay that we should be improving on. I can assure you that we will continue to imrpove on the items you mentioned. I hope to welcome you... More

Thornhill, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed 12 May 2013

We only spent one night in the Caledonian Hotel. This has been a very grand hotel in Victorian and Edwardian times that retains facets of its former elegance. The room was extremely spacious and equipped to a good level. It had the most ingenious shower I have seen. Staff members were formal with the air of “seen it all before”... More

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Argyll123, General Manager at The Oban Caledonian Hotel, responded to this review
19 May 2013

Thank you for your review. I have investigated the points you have raised with the relevant Department Heads and I can now assure you that the problems you experienced within the hotel, and highlighted for our attention are already being addressed. This is certainly not the standard I strive for and I will be monitoring this closely. Once again, thank... More

Newton-le-Willows, United Kingdom
1 review
2 of 5 stars Reviewed 10 May 2013

I hesitated to leave a review of our vist to The Caledonian in April of last year in the now forlorn hope that it could only improve....We were part of a coach party of mainly elderly people some of whom had great difficulty with mobility problems made doubly difficult in the fact the lift wasn't working but were assured an... More

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Argyll123, General Manager at The Oban Caledonian Hotel, responded to this review
19 May 2013

Thank you for your review on Trip Advisor. As you stated, you stayed with us in 2012. Since then , we have a new Head Chef who has imporved food standards both in the Restaurant and in our Bistro. Our lift is also fully operational and I can only apologise that it was out of order during your stay with... More

Cheyenne, Wyoming
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 8 May 2013 via mobile

I do not enjoy writing negative reviews, and typically won't comment about a poor experience. However, the manager seems to care and a poor review affords the opportunity to improve. My friend and I were with a large tour that ended up doing solo dinners because of a late ferry arrival. I picked the hotel as our spot thinking one... More

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Argyll123, General Manager at The Oban Caledonian Hotel, responded to this review
19 May 2013

Thank you for taking the time to write your recent review on Trip Advisor. I was disappointed to read of your recent experience at the Oban Caledonian Hotel. We are very proud of the hotel and of the service standards; however I read that on this occasion we did not fulfil our commitment to you. We take all comments and... More

Aberdeen, United Kingdom
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 May 2013

Stayed here for a night on 3rd May. Yes, this is an old hotel and may be a bit dated but it is also a charming one. Staff (reception and restaurant) were very friendly and the 2 waiters at dinner time went out of their way to help answer my questions. The dinner was fantastic and comes with a bottle... More

Was this review helpful? Yes
Argyll123, General Manager at The Oban Caledonian Hotel, responded to this review
19 May 2013

Thank you so very much for taking the time to write your feedback about your visit to the hotel. I will pass on your positive and rewarding words to the team at the hotel. We look forward to welcoming you back to the Oban Caledonian in the not to distant future. Stewart Walker General Manger More

Fife
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 May 2013

Spent 2 nights here last week and loved it. We've stayed many times before and each time has been great. We had an extremely large ocean view room with 2 tub chairs placed at the bay window so had a perfect view of the ferries and fishing boats leaving and returning to the harbour. Ok the floorboards are a bit... More

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See 3 more reviews by Jackie L for Oban
Argyll123, General Manager at The Oban Caledonian Hotel, responded to this review
3 May 2013

Thank you for your review. My team and I are delighted that you enjoyed another stay with us. We hope to see you again soon. Kind regards Stewart Walker General Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Dining room(18)
  • Sea view(16)
  • Night stay(9)
  • Train station(8)
  • Great location(8)
  • Very friendly(7)
  • Good size(7)
  • Reception staff(4)
  • Whole place(3)
  • Very clean(3)

Additional Information about The Oban Caledonian Hotel

Address: Station Square, Oban PA34 5RT, Scotland
Region: United Kingdom > Scotland > Argyll and Bute > Oban
Amenities:
Business Centre Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #12 of 13 hotels in Oban
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the gateway to Argyll and the Isles where the romantic luxury of the Oban Caledonian Hotel beckons.The Oban Caledonian is Oban’s landmark building. This 3 star hotel rises from the water’s edge, commanding breathtaking views over the sheltered bay of Oban to the romantic hills and islands of Scotland’s magnificent west coast.Gaze seaward as the sun slips behind Hebridean hills and a friendly Highland hospitality unfolds. The hotel has 59 bedrooms, many with fine views over Oban Bay to the mountains of Mull and Ardgour.Centrally situated the hotel has two restaurants – Café Caledonian where a bistro menu is served all day and open to both residents and the many visitors to Argyll. Restaurant Caledonian where the menu changes daily and is set in a relaxed ambience using where possible Scottish produce.We strive here at The Oban Caledonian hotel to exceed guest expectation and offer a great base for your Oban stay. ... more   less 
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Also Known As:
Caledonian Hotel Oban
The Oban Caledonian Hotel Scotland

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The Oban Caledonian Hotel
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