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Best Western Hetland Hall Hotel


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Reviews you can trust

50% Recommend
3.5 of 5 stars 38 reviews
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By trip type
All (38)
[ Date ] [ Rating ]
Dreadful
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1 of 5 stars
Lincolnshire
29 Oct 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

No hot water Room smelt disgusting Milk was off in the cartons for making coffee Decorators had painted over the wall paper borders in the room Nice hotel from the front, shabby inside Emailed a complaint no answer back how rude Cost £75.00 BB so not cheap for second rate accommodation. more

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5 of 5 stars
Glenmavis / Scotland
22 Aug 2009 | Trip type: Friends getaway
1/1 found this review helpful

All the staff without exception were extremely kind and helpful during our 4 day stay. As one member of the group was disabled, she required special facillities, and the room was very suitable and wheelchair friendly room 29. As for the food the choice, quality and presentation was excellent - diner and breakfast. The decor in the rooms were a... more

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5 of 5 stars
Stirlingshire
21 Aug 2009 | Trip type: Couples

My Wife and I spent 4 nights DBB and were very pleased with our choise of Hetland Hall This was due to the friendly and helpfull staff. Our bedroom was spacious and comfortable the Spa bath was a nice surprise.The menu was varied and well presented Having a swimming pool was a bonus We found the hotel relaxing and friendly... more

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5 of 5 stars
Scotland
7 Aug 2009 | Trip type: Family

We had our wedding reception at Hetland Hall on Fri 24 July 2009 and the day could not have gone better. I had 7 family members staying at the hotel on the Thursday and Friday night and everyone had lovely totally unique hotel rooms. We had dinner the night before and the restaurant staff were very accomodating even though we... more

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2 of 5 stars
Somerset
31 Jul 2009 | Trip type: Couples

When we arrived we were shown to our annexe room which was a decent sized family room. However, when we went in it smelled musty and the window was open to get rid of the smell. I took my shoes off and walked round the bed and suddenly discovered the reason for the smell as I trod on a part... more

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3 of 5 stars
Leeds
22 May 2009

Went on a walking holiday and stayed at this hotel, It's a lovely old building set in nice grounds, we had bed breakfast and evening meal, the breakfast was very good, plenty of choice, but the evening meal wasn't the best I've ever had, a very strange mixture of food on one plate. The hotel bar was very expensive. The... more

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3 of 5 stars
Preston
29 Apr 2009 | Trip type: Couples

When I read the reviews on here before we went, I was puzzled by how mixed they were, going from 5star to 1star in the same month. But after staying I know why. The initial impression of the hotel is very good. It is in lovely grounds and the building itself is attractive. Inside, it was a bit shabby but... more

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1 of 5 stars
Stockport
9 Mar 2009 | Trip type: Couples

Our trip was a gift from a relative if i was paying for it myself i would be asking for a refund, the room had mould on the walls, curtains and windows and was freezing, the decor looks like something from the 70's (not in a good way). The small swimming pool was in a large shed behind the rear... more

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5 of 5 stars
Wales
22 Feb 2009 | Trip type: Family

Having stayed at this hotel for 5 days with a large group of family and friends I can honestly say it is one of the warmest and friendliest hotels I have ever had the pleasure of staying in. My now husband and I got married in the hotel and also had our reception there and the hotel and I can... more

fantastic
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4 of 5 stars
Lanarkshire
13 Jan 2009 | Trip type: Family

We stayed in the hotel from fri-mon.. we arrived and from start to finish we had a fabulous time. The staff were the best ever, nothing was any trouble to them. food was terrific and our room was perfect as it had disabled access. The only downside was the entrance from the main road is very dark. We will definately... more

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Best Western Hetland Hall Hotel Also Known As

  • Best Western Dumfries
  • Dumfries Best Western
Address: Carrutherstown, Dumfries DG1 4JX, Scotland
Dumfries hotels Best Western Hetland Hall Hotel
3.5/5.0
38