Early impressions were reasonable which took a bit of a knock when I saw our room. Clean and reasonable but certainly nothing special and as a seasoned traveller I thought slightly dated. The staff were excellent apart from the duty manager who when confronted by one of my party after waiting over an hour for his dinner totally lost the... more

When we entered the hotel it reminded us of the film 'The Shinning' We awnted to see what champagne they had as we were looking for a place for our wedding reception. Bar man said they diont do champagne but can offer us Blackthorn Cider!!! During the night we were woken up with doors banging. Breakfast was served from Chaffron... more

We arrived in Dumfries and decided on this hotel as we drove in, purley on the way it looked. we managed to get the last double room which was very small but clean and comfortable. The bath was shabby looking with marks on the bottom of it and cracked on the bath panel - not good when you pay £100... more

Stayed in this hotel over Christmas and the christmas dinner was processed turkey and tasteless. The buffet lunch at night was the worst ever, all the left overs from the dinner in the middle of the day. We left our turkey lunch as it was so bad. It was money lost and we wish we had stayed at home. It... more

Have just returned from an overnight stay at this hotel. I booked it because it looked a nice hotel and was good value for money, with access to the leisure club. On arrival the hotel looked nice, but with no signs diirecting to the car park. When I finally did find the entrance I got the very last parking place... more

thoroughly enjoyed our stay at the cairndale. The plentiful staff were all very pleasant and extremely helpful from the cleaners to the management. The food was very good and service quick and efficient. Would highly recommend this hotel and will definitely be back. Gavin and Joyce Russell. more

can i just say this is one of best hotels i have stayed in , i was abit worried after reading some reviews, but i take it the hotel has just been done up , the hotel was very nice, decor was lovely, rooms spotless staff lovely. i would say its more of a 4 star than a 3 star... more

Got a good deal through Laterooms website - half the usual rate, I understand from others who have booked rooms here. I'd come back if I was here on business as it's convenient and a good rate, but not for a weekend break as I have a dog. Good points - very helpful at Reception, excellent breakfast, bedroom freshly decorated... more

Just returned from a trip to the Edinburgh Tattoo with a coach company who used this hotel for the four night stay. The staff were very friendly and helpful and the breakfast was good, bacon eggs haggis potato pancakes beans tomatoes scrambled eggs ham cheese etc. fish porridge etc could be ordered at your table. Plenty to eat including cereals... more