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Murray Arms


No photo provided
Hotel class 3 of 5
High Street, Gatehouse of Fleet DG7 2HY, Scotland

Traveller Reviews

60% Recommend
3.5 of 5 stars 11 reviews
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[ Date ] [ Rating ]
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2 of 5 stars
Ayrshire
30 Sep 2008 | Trip type: Couples

Just had a weekend break break in this beautiful part of Scotland. All the staff were the friendliest I have come across. The service and food in the restaurant were both very good. The downstairs rooms were recently refurbrished but some work need in the upstairs rooms especially the 'attic' number 19. it wa spacious and clean but the shower... more

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4 of 5 stars
glasgow
5 Mar 2008 | Trip type: Couples
1/1 found this review helpful

Have just had a three night break at the hotel with dinner bed and breakfast. The food was excellent with a range of choices to suit everyone, although it was off season and the hotel was very quiet everything was available on the menu and the dining room was always set out and the whole of the hotel was warm... more

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4 of 5 stars
Kirkby Lonsdale, United Kingdom
21 Oct 2007 | Trip type: Couples

I booked this hotel for one night before I read the reviews on Trip Advisor. I was a little worried...I shouldn't have been. We had an excellent stay. Yes, the decor is a little dated but it does contribute to the atmosphere of the place. All the staff were very friendly. The food was wonderful ( service a little slow... more

Awesome
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5 of 5 stars
Westminster
11 Oct 2007
1/2 found this review helpful

Outstanding service overwhelming attitude around the place. Excellent customer service from all but one very rude Eastern european chef chap who actually told me where to go when i enquired as to whether room service was available and appeared very aggressive when confronted as to his attitude and i felt very aggrieved. Except for this i enjoyed my stay enormously... more

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4 of 5 stars
Hull,East Yorkshire
4 May 2007 | Trip type: Couples

Had a great four day break at the Murray Arms hotel, the food was exellent as was the service, the staff were very pleasant and helpful . The rooms were clean and tidy albeit a tad dated but that added to the atmosphere of the place. It was our second visit there and our third will be in Sept this... more

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1 of 5 stars
Leeds
16 Apr 2007 | Trip type: Couples
3/3 found this review helpful

This hotel was very overpriced although the food was good-rooms need refurbished -manager was totally unapproachable when we complained about dirty sheets-definately would not go again more

Management response from
ersSWScotland, Hotel Manager

I was very concerned to read this review as i personally have not spoken to anybody about the cleanliness of their rooms in the last 6 to 8 months and neither has my assistant manager. We have been steadily improving the service and food and receiving better and better comments since we took over the Hotel in November 2005.

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3 of 5 stars
scotland
10 Sep 2006
1/1 found this review helpful

went to this hotel for sunday lunch after reading latesr review,i am afraid i cannot agree that its a true taste of scotland,set menu was a very reasonably priced.food was well presented but what i would discribe as superior pub standard. staff where competent.the hotel is very dated and tired in appearence.could do with a decorative make over. more

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4 of 5 stars
home base
4 Sep 2006 | Trip type: Couples
3/3 found this review helpful

on arrival we were met by the most friendly of staff, they were very helpful with a very good attitude. That evening we went for dinner in the restaraunt [a choice of two] i can only say the food was excellent with a good choice, the service was faultless all the staff smile and speak in a very friendly manner.... more

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1 of 5 stars
Yorkshire
19 Jun 2006
3/4 found this review helpful

Hard to know where to start, carpet in the bedroom looked like the night after a messy student party, horrible fishy smell throughout the hotel on one day, breakfast absolutely dire - they could not poach an egg even on the second attempt, chairs in dining room look like they have been thrown out of an old folks home. The... more

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2 of 5 stars
London, UK
30 Mar 2005
3/6 found this review helpful

Nothing about this hotel was particularly excellent. A disgusting greasy smell from the kitchen was coming into my room, and the television was very ancient. The decor was shabby and dated, and the breakfasts were nothing to shout about. It is one of the few hotels in Gatehouse-upon-fleet, so you may be destined to stay there anyway. more

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Murray Arms Address

High Street, Gatehouse of Fleet DG7 2HY, Scotland
3.5/5.0
11