We had our daughters wedding in April 08 at the Blacksmiths Workshop which was excellent however we were realy disappointed with the hotel. We had comunication problems right from the start ranging from prices which kept changing and not getting called back from wedding coordinator as she was never available. We booked the wedding based on the brochure, the photographs... more

Stayed two nights. Never been asked to pay up front for the whole stay anywhere, this came as a surprise, especially when I got a further charge on my credit card at the end of May for the second night. Also charged my card for a meal paid in cash, to date management have not communicated about this or the... more

arrived friday 30th may 08,for our daughters wedding on the 31st,our rooms where ready but 1 wasn't and eventually got it at 4pm,there was 19 in our party and we all found the accomodation good, not excellent but what do you want from a well used venue,our room was lovely room 9,only problem with this room was it was the... more

We stayed here for three nights while we got married at Gretna Cottages. We found our stay rather disappointing, the reception staff were very abrupt and rude when we checked in, they didn't even take time to tell us meal times or anything our only conversation was about paying the bill up front! Our room was on the second floor... more

We have just returned from a three night stay at Gretna Hall Hotel. We are well travelled senior citizens but we did not look at Trip Advisor until after we had booked. We arrived with some trepidation and asked to see the room before committing ourselves and were prepared to leave if we had not found it acceptable. The room... more

I can't beleive all the bad reviews stated on this site! I fortunately chose to ignore these reviews and plucked up the courage to go whilst staying on business there for a week. On arriving to the hotel I was greeted by a lovely lady who was prompt and efficient with my full check in. I booked a table in... more

Stayed on recommendation of friends, who always stay in Room 217. We'd asked, and been told we could have this room, but on arrival were given another room. We could have 217, but only if we paid an extra £40 for a 2 night stay. Lady on reception was very abrupt with us. Our room was at the back of... more

what can i say.myself and my partner visited the hotel as a possible venue for our forthcoming wedding,from the pictures the place looked perfect. On arrival we were allocated a double room,on entering the room we were disgusted to find that there was mold all round the window sill,the bed was made but the pillow cases were just slung on... more

What is wrong with everyone, we got married there on the 8th of april 2008 and stayed 2 nights in the bridal suite which i must say was lovely, clean and nicely decorated, my wedding guests also stayed in the hotel and they too had very nice clean rooms they were very happy like us. We excpected to walk into... more