Disappointing. Arrived without a booking but there was space. Lovely building, good and friendly staff, but the place was tired and not worth the amount we paid despite being discounted when we hesitated - allowed our dog to stay though which was a real bonus. But - very tired room and interior in general. Lots of minor faults - door... more

We booked this hotel over the phone as we were on a road trip and were finding places on the road. The person on the phone quoted £99 for B&B but when I hesitated he knocked the price down to £80 so we took it. It's always a risk booking blind, and unfortunately this one didn't pay off - £60... more

Stayed at this hotel a number of times on business. It has been under new management for the last 6 months and what a difference the management makes! Friendly and helpful staff. Nice clean rooms, excellent food. Highly recommended. more

We just spent a winter weekend break at Moffat House Hotel. The hotel and rooms have character and are cosy and clean. The staff are pleasant and very helpful. The full Scottish breakfast was brilliant. There was a cosy fire burning in the lounge to sit near and have a quiet relaxing drink. If you are looking for a quiet... more

A retired couple from the Midlands. We started our Hogmanay break early so were amongst the first guests after Christmas. The requested ground floor room was unfortunately at the end of a long unheated corridor. The room was very gloomy and poorly lit, the bathroom was unheated and equipped with an ineffective shower. Laptop power points were inaccessible. After a... more

booked christmas package in august 07, 2 singles 1 double, 2 rooms suffered serious defects ie inadequate heating,having to sleep in jumpers ect, phones not working , tv defective,corridor used to reach ground floor rooms radiators not working at all !temperature same as outside not recommended to a 92 year old! food always warm as having to be carried a... more

My experience was totally at odds with the previous review. The room was lovely (although the bathroom was a bit dated), The 4 poster bed is a bit of a novelty i guess but still the room was a good size. We ate in the restuarant and they took our order while we sat in the bar. The food was... more

The food was cold, the service was non-existent, the staff were more intersted in socialising with their friends. No cutlery for ten minutes after food arrived, and meals arrived at different times. The outside of the building offers elegance but I feel the staff have not been told this. Carpets are shabby, walls are poorly decorated. Very unhappy because even... more

Spent 2 nights honeymooning and were made to feel very special. The staff are lovely and most helpful, special thanks to Kevin. We stayed in 1 of the four poster rooms which was very comfortable. Overall a very nice hotel with everything we wanted. more