Stayed Saturday and Sunday nights and enjoyed a 4th floor club room overlooking the river, which was wonderful. The room was immaculate and the bed a joy to sleep in. All staff were very friendly and helpful and answered my questions about the area readily. I ate in the restaurant on the first evening and thoroughly enjoyed the quality of...
More
Dear Mary P,
Thank you very much for your review of Hilton Dundee/St Andrews Coast
I am delighted you enjoyed your time at the hotels and had the opportunity to experience the views from the hotel which are simply stunning
I will ensure your comments are shared with the team and I look ofrward to welcoming you back in the...
More
Stayed for a Saturday/Sunday night break. Paid extra for a club room overlooking river - very disappointed The room was on the first floor, a third of the view was the flat roof of the public area below. Below our window there were cigarette ends and general rubbish - not what you expect from a 4 star hotel. A light...
More
Dear walker50lion,
Thank you for taking the time to write a review of Hilton Dundee/St Andrews Coast.
I apologise that certian aspects of your stay were not as smotth as they should be and I have picked this up with my team. I checked your comments about litter on the roof and I have asked for this to be removed....
More
As a family quite a few of us stayed overnight for my neice's 21st party, the party was held in the hotel, room for party was fantastic, DJ was brilliant and food for the party and breakfast was really tasty. Would recommend the Hilton in Dundee a great place to stay.
Thanks for a great weekend.
More
Dear Karen P,
Thank you for your review of Hilton Dundee/St Andrews Coast
I am delighted you enjoyed your stay and event with us. The party sounds as if it was a great success.
I look forward to welcoming you back soon
Kindest Regards
Stuart Cran
General Manager
More
My stay at the Hilton Dundee was a very pleasant one.The staff were very kind and helpful. They were also very polite and would go out of their way to help you. The rooms were very comfortable and also nice and clean.We had a great view from our bedroom window. The breakfast was really tasty and there was something for...
More
Dear helen b,
I really appreciate you taking the time to write a review of Hilton Dundee
I am very aware of the function you attened and it seemed to go down very well with everyone who attended. We certainly enjoyed looking after your family.
I am pleased you enjoyed your Hilton breakfast the following morning, always worth getting out...
More
By booking to stay at the Hilton we were looking forward to a comfortable stay in an above average hotel. Unfortunately the room was really too small for the fold down sofa bed and so we were tripping over each other, the main bedside lamp didn't work, there was a cobweb hanging from the ceiling and the wallpaper wasn't stuck...
More
Dear JoanGlasgow,
Thank you for taking the time to write a review of Hilton Dundee/St Andrews Coast.
I am sorry that are usually high standards have not been met for your stay and please be assured I have adressed this with my team and any shortcomings you have mentioned have now been rectified.
I also apologise that you feel our...
More
We stayed at the Hilton Dundee on an offer from easy-breaks and had upgraded to a king room, on arrival we found they had no note of this but this hiccup was dealt with very promptly and were given a very nice room overlooking the Tay. The room was of a good size and well furnished with a large comfortable...
More
Dear Bluebell1778,
Thank you for your recent review of Hilton Dundee/St Andrews Coast.
I am very pleased you enjoyed your stay with us and I have passed on your comments to the rest of the team. I do apologise about the mix up at check in, and I am pleased it was resolved quickly.
The regeneration of the Waterfront at...
More
I visited the Hilton International Dundee on business and had mixed feelings for reviewing the hotel. The people were extremely polite and the cafe was wonderful. Unfortunately, the hotel is to be removed during the Dundee waterfront renovation project and it seems like the service is starting to wane ahead of them moving the hotel. My radiator had issues staying...
More
Dear TerpyTraveler,
Thank you for your review of Hilton Dundee/St Andrews Coast.
Firstly, I would like to apologise with the issues surrounding your wake up call, soap and radiator. It appears that we have fallen short of our usual high standards and I do apologise for this. I have asked for comments from the respective departmental managers.
Please be assured...
More
Stayed for one nights business trip and a couple of other visit since. Hotel is in the middle of the regeneration of the Dundee water front so is difficult to access unless you know the area and there can be some road works at night. That said some of the rates on th enet are around £65 including breakfast which...
More
Dear FamilyfromScotland59,
Thank you for your review of Hilton Dundee/St Andrews Coast
I apologise that you feel our check in/out process can be slow and have asked the Front Office Manager to review shift patterns to ensure we have sufficient coverage at key points.
I am pleased though that the rest of your stay was to your satisfaction and I...
More
My husband and I stayed at the Hilton Dundee on the evening of Saturday, 21 January 2012. It was our niece's 21st and we attended her party and stayed overnight.
We found the Hilton Dundee a really lovely hotel. We have pre-booked a twin room which was what was available through a web booking site. However, on arrival, the receptionist,...
More
Dear Stenhouse14,
Thank you for your review of Hilton Dundee/St Andrews Coast
I am delighted that you appear to have enjoyed all aspects of your stay and appreciate you taking the time to let us know
I will ensure your review is shared with the entire team and I look forward to welcoming you back in the near future
Kindest...
More
This is my second visit to this hotel. Had such an enjoyable stay in December that I decided to choose the Hilton Dundee for my stay again when a girlie night out was planned. Once again the staff were warm, friendly and very welcoming. My room was cleaned to the highest specifications, comfortable, with a gorgeous view over the river...
More
Dear Kirsty1062,
Thank you for your review of Hilton Dundee/St Andrews Coast.
I am always delighted to read positive reviews from returning guests to the hotel as this is an indication that we are making an impact on visitors to the property.
I do hope you come back and visit uis again in the very near future
Thanks again for...
More
468 Reviews
194 Reviews
106 Reviews
