I always write reviews of hotels I have stayed in and try to be honest and constructive. On this occasion I am struggling to be constructive at all. The hotel to look at is not attractive and the area looks very run down. Reception is ok, carpets are in need of a good clean. The rooms are on the 3rd... More

We used to visit Smiths for meals regularly, hadnt been for a long time and decided to revisit last Saturday, although the restaurant is very pleasantly redecorated most of the staff have changed, Im afraid not for the better, it appears the restaurant is trying to be pretty classy in appearance but unfortunately the service food and manners of the... More

Stayed for 2 years then left for a while and came back and got treated poorly by the general manager didn't make us feel welcome at all even though they earnt a lot of money of our company I guess customer loyalty dosnt count for much here. The bar maids/men are amazing though and the food us outstanding don't expect... More

Booked a last minute deal to stay here yesterday. It cost me £55 which is seriously overpriced for what could only be described as a crap place to spend a night! I arrived at the hotel and was given a key for my room. The room had a damp smell to it and was very grubby. The bathroom had mould... More

visit here often never had a bad meal great prices and staff very friendly and helpful

Stayed at this hotel for two nights sharing with a relative. The restaurant/bar was nicely decorated as was the corridors and stairs. Staff were friendly and approachable. The food was excellent, never had a bad meal and was very reasonable. Rooms could have been cleaner, saucer had a coffee stain and a rim around toilet. The room had a window... More

I have stayed at Smiths Hotel now on a couple of occasions, the staff where extremely helpful on both visits and the newly refurbished restaurant is lovely and the food is the die for i stayed in different rooms on each visit, both rooms done the job fresh rooms very clean and i had a great sleep both visits and... More

This is the only hotel in Kirkintilloch and it shows. The exterior and approaches are depressing although the interior is an improvement. I attended a function and the function room is spacious and fairly comfortable. The service was slow however and the food very basic. I understand the rooms are comfortable clean but small. Parking was very tight and the... More

Stayed here at end of Aug 2010 as part of a wedding party. Arrived after a very long 4 hour drive and no-one was on the reception. 2 other guests arrived at same time as us and had to knock on kitchen door before any staff appeared. When receptionist finally did appear it took ages to check in. Room very... More