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Holiday Inn Express Edinburgh - Royal Mile


Hotel class 3.0 of 5
300 Cowgate, Edinburgh EH26 8NU, Scotland
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Reviews you can trust

91% Recommend
4.0 of 5 stars 97 reviews
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By trip type
All (97)
[ Date ] [ Rating ]
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5 of 5 stars
somerset
6 Nov 2009 | Trip type: Couples

Good service from staff. We arrived on a very early flight and staff looked after our luggage until we could check in. Room clean and comfortable, The location was perfect. Just off Royal Mile, 5-10 mins walk from airport bus stop. It was not noisy even though we stayed at a weekend. Breakfast good. Would stay here again if I... more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for your kind review of the service you received at our hotel. I am pleased to hear that my staff took good care of you and that you enjoyed our location. We would be delighted to welcome you back again. Thanks

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4 of 5 stars
Dublin
5 Nov 2009 | Trip type: Family

Stayed for two nights. Two rooms for five people. Hotel very conveniently located just off the royal mile. Arrived at 8am and were able to safely store our bags until check in time. We were also given a map and some recommendations of places to visit. The rooms were spotless and had a large bathroom. The bathroom door could be... more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for taking the time to post a very positive review of our hotel. I am glad that you were able to start your family trip by storing your luggage with us after arriving early into the city. Thank you for your feedback on the room and its facilities as well as the buffet breakfast and the...

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4 of 5 stars
Cork, Ireland
30 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

Good location, close to everything, Walking distance from airport bus is 5-10 mins max. Just of royal mile close to pubs and restaurants. 10 min walk to princes street for shopping. Good breakfast. Clean comfortable room, pleasant staff. Would stay here again if visiting Edinburgh. more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for your review and that you enjoyed the location, the service and the breakfast buffet. Hope to see you again if your have the opportunity to return to Edinburgh. Thank you

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5 of 5 stars
Walsall, UK
29 Oct 2009 | Trip type: Couples

Had a long weekend free and decided to visit Edinburgh for a staycation. We usually have gone to Europe but with the Euro at an all time high against the £ we decided to stay in UK. I must say that we chose this hotel for two reasons, firstly I had a free night and some points from my loyalty... more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for taking the time to post a very detailed and enjoyable review of our hotel. I am pleased that the hotel met your expections and exceeded them as well. We do appreciate your feedback on how busy the breakfast area was while you were staying, but pleased that you did not have to wait long for...

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5 of 5 stars
Inverurie, Aberdeenshire
22 Oct 2009 | Trip type: Family

We stayed here as part of a larger party and we were pleasantly surprised at the quality of the hotel for the modest price. The staff were all unfailing pleasant, whatever time of the day or night, and went out of their way to offer assistance. Both the bedrooms and public rooms were always spotlessly clean and the breakfasts fresh... more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for the fabulous comment that you made about our staff being 'unfailing pleasant' day or night, as well as enjoying our clean hotel and the fresh breakfast that we offer. Thank you

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5 of 5 stars
Singapore
22 Oct 2009 | Trip type: Friends getaway

What great service this HI Express has. The staff makes a whole lot of difference and congratulations to the hotel for having them. We were offered a room change immediately when they realised the room's ethernet socket was awaiting repairs; I asked for a fork and was given serviettes to go along; wanted to wash a dirty plastic bowl (own)... more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for your very kind compliments on the staff that we have employed and pleased that it was our staff interactions that made your stay great. It is unfortunate that due to our location in the old town that the mobile signal is challenging. It is great to know that you consider our hotel the best in...

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4 of 5 stars
New Orleans
20 Oct 2009 | Trip type: Couples

Staff went out of their way to take care of any problem or question we had. Nice breakfast, I really liked the coffee machine,a perfect cup every time. I would recommend this location to anyone wanting to be near The Royal Mile. more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for you kind comments about our staff. Great to know that they were helpful with all your queries. I hope you have the opportunity to recommend our hotel to your friends and family. Thank you

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4 of 5 stars
Seattle, Washington
18 Oct 2009 | Trip type: Couples

One of the best features of this hotel is the location...just a block away from the Royal Mile on a partially pedestrianized lane. Be sure to take note of the entrance to the lane, as it doesn't look like a street from the Royal Mile--it's the archway next to the Childhood Museum. Our quiet room overlooked the church next door... more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for taking the time to post a review on our hotel. I am pleased that you enjoyed our ideal quiet location in the old town of Edinburgh as well as our friendly team of staff. It is great that your benefited from checking in early after such a long journey. The feedback that you have provided...

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5 of 5 stars
Leicester
11 Oct 2009 | Trip type: Business, Solo travel

Great location in Edinburgh. Literally minutes from most of the main sites. The staff were immaculate and most helpful. The room was clean and well equipped if just alittle small. The free internet via ethernet cable was a god send! The breakfast was continental and ample situated in a fresh basement room. Other people staying were a little noisy but... more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for yet another excellent comment about the staff that we have and how helpful you found them. It is always great to be in a position to pass such great feedback about the hotel back to our team. Thank you for being kind enough to recommend our hotel to anyone coming to Edinburgh.

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4 of 5 stars
Toronto
9 Oct 2009 | Trip type: Solo travel
1/1 found this review helpful

This was my first time to Edinburgh and I found this hotel online just by chance. This hotel was actually mentioned in one of the travel magazines on KLM. It was a great find. The location is great as it wasn't that far from the airport and it's just a block down from the Royal Mile. The staff were always... more

Management response from
hiexpressrm, Manager

Dear Guest Thank you for taking the time after returning from Edinburgh to write a really great review of our hotel. I am so pleased that you found our hotel by chance in KLM travel magazine and that what you experienced exceeded your expectations concerning the room size, modern facilities, free breakfast, hotel security and housekeeping standards. We look forward...

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Holiday Inn Express Edinburgh - Royal Mile Also Known As

  • Express Edinburgh Royal Mile
  • Holiday Inn Edinburgh
  • Edinburgh Holiday Inn
Address: 300 Cowgate, Edinburgh EH26 8NU, Scotland
Edinburgh hotels Holiday Inn Express Edinburgh - Royal Mile
4.0/5.0
97