Well, it started with the outrageous price: 120 pounds for the first night, 110 per night for the following nights. The room was very small and hot. The first night I couldn't sleep because of the drunk screaming and laughing people in the dormrooms. When I told the staff the next morning, they hardly reacted. Our shower didn't work. Staff... more

We decided to spend our first Wedding Anniversary in Edinburgh - which was great, but the accommodation was a let down. On the plus side, the decor, furnishings etc was nice. On the minus side, well how long have you got . . . . ? No daily clean towels. No daily clean cups or glasses. Room was cold. On... more

Worst bits - 1st, no towels, then the towels that were provided had either makeup or some 'bodily excretia' over them. The result of that is you closely inspect the sheets before you go anywhere near the bed as you have no confidence that they will be clean. The room key didnt work - three attempts by the receptionist (of... more

We wanted a relaxing break in Edinburgh & the West End Hotel looked lovely on the website, it was also in a good location so we booked it. When we arrived at the hotel we were very pleased as it has recently had a refurb & the decor throughout was great. The problems started in the evening when we arrived... more

We booked the West End Hotel for a group of 7 for a friends 30th birthday, the pictures of the hotel on the website looked lovely and the location was good. We arrived at the hotel and were given our room keys, you have to pay in advance and now i know why- it is near impossible to get any... more

The hotel has recently been refurbished but the fundamental problems still apply!! We had no hot water in our room and after complaining, we had to share a dorm style bathroom with a load of stag and hen do's!! Be warned - there are a number of dorm style rooms which equal alot of hen and stag do's so the... more

Hablo del que está en Palmerston Place, hay otro con el mismo nombre. Ya he estado en algún que otro... more