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The Point Hotel Edinburgh Reviews, Scotland

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The Point Hotel Edinburgh

3.0 of 5
34 Bread Street, Edinburgh EH3 9AF, Scotland (South Side)
Hotel amenities
The Point Hotel Edinburgh
119 traveller photos
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56%
Ranked #110 of 144 hotels in Edinburgh
3.5 of 5 stars 658 Reviews
Most recent review
“Great Hotel”
4 of 5 stars Reviewed 18 June 2013
Lindsay W Stirling, Scotland, United Kingdom
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658 reviews from our community

Traveller rating
    116
    249
    168
    76
    49
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Families
62
 
Couples
290
 
Solo
33
 
Business
61
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Stirling, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel”
4 of 5 stars Reviewed 18 June 2013 NEW

upon reading the reviews I feel I stayed at a different hotel. Yes they were going through a refurb and it was a little confusing as you had to walk through the restaurant to get to the hotel rooms but the staff were fantastic and very helpful the room was clean and the views were stunning. The hotel is in... More

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Edinburgh
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Disappointing Wedding Reception (and I'm no Bridezilla!)”
2 of 5 stars Reviewed 15 June 2013 NEW

We held our evening wedding reception here in December 2012. Although we enjoyed the evening, the experience left a lot to be desired. The reception was held in the Sky Bar which is a great venue, with beautiful views of the castle. The bar prices are reasonable - which is unusual for a wedding venue - and the staff ensured... More

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“Not recommended”
2 of 5 stars Reviewed 12 June 2013 NEW

Hotel is very old not clean Noises all around the place Hotel is far from the centre Toilets are not clean Stuff was good in the reception No view from the window Building was under construction So the hotel was so noisy and dusty

Was this review helpful? Yes 1
GM_Point_Hotel, General Manager at The Point Hotel Edinburgh, responded to this review
18 June 2013

Dear Guest, Thank you for taking the time to review the hotel after your stay with us. I would like to apologise for the inconvenience caused due to the works within reception at present. These are due to be finished shortly with all other works behind the scenes which will not impact our guests. I am sorry that you left... More

orkney islands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“A building site”
2 of 5 stars Reviewed 12 June 2013 NEW

Really disappointed to find I was on a building site - come back when the £5 million has been spent. First room was very tired with badly made bed and no view but final blow came when I could not get the kettle out of the wardrobe without moving the bedside table. So back to the temporary reception area where... More

Was this review helpful? Yes 1
GM_Point_Hotel, General Manager at The Point Hotel Edinburgh, responded to this review
18 June 2013

Dear Guest, Thank you for taking the time to complete the online questionnaire after your stay with us. I would like to apologise for the inconvenience caused due to the ongoing works at present. The reception is schedule to completed early next week which would mean all other works are out of sight with other works happening behind the scenes.... More

New Delhi, India
1 review
“Hotel doesn't cooperate”
2 of 5 stars Reviewed 12 June 2013

I had booked this hotel for some dates and my plan got canceled to travel to Edinburgh. I understand it was a prepay booking. I tried convincing the hotel on the emergency I faced but they denied to refund money. It was indeed a good amount! Think before booking next ....

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Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
32 helpful votes 32 helpful votes
“Good location - poor hotel”
2 of 5 stars Reviewed 11 June 2013

My partner and I have just returned from a two night stay at Point. Whilst the location is good and the staff helpful, they are the only positive things I can say about this hotel. Decor is dated to say the least, it looks uninviting and cold. The standard of the furnishings was poor - the couch was marked, the... More

Was this review helpful? Yes 1
GM_Point_Hotel, General Manager at The Point Hotel Edinburgh, responded to this review
13 June 2013

Dear Guest, I appreciate your time in reviewing the hotel after your stay with us. I am sorry to read that your stay was not an enjoyable one and sincerely apologise for any inconvenience caused. The hotel is working through the refurbishment plans at present to upgrade all areas of the hotel however as this is a major project it... More

Tipp City, Ohio
1 review
1 helpful vote 1 helpful vote
“Stay at this hotel”
5 of 5 stars Reviewed 9 June 2013

We stayed at the Point Hotel Edinburgh in Edinburgh, Scotland, and it had a great view of the Edinburgh Castle. It's location was great. The room was very nice. The hotel staff was excellent, and the breakfast buffet was very good. Had a slight problem with being charged twice for the breakfast buffet, and when I got back to the... More

Was this review helpful? Yes 1
GM_Point_Hotel, General Manager at The Point Hotel Edinburgh, responded to this review
10 June 2013

Dear Guest, I am delighted to read that you enjoyed your stay with us and that Nick Hogarth, Reception Manager delivered exceptional service to ensure your stay was a memorable one. I appreciate your feedback which will be shared with Nick and the team alike. Kind regards Ronald Little General Manager More

Northampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Overall a Great Experience”
4 of 5 stars Reviewed 8 June 2013

Upon arrival at the hotel the staff were friendly and efficient. I knew that the hotel was/is undergoing major refurbishment, so was fully prepared for the slightly confusing way of actually checking and etc. Was fine after that. I was also slightly concerned about how the room would be, especially having read some recent reviews. I needn't have been! The... More

Was this review helpful? Yes 1
GM_Point_Hotel, General Manager at The Point Hotel Edinburgh, responded to this review
10 June 2013

Dear Guest, I am glad to read that your stay was an enjoyable one and appreciate your detailed feedback of your experience. The refurbishment works within the public are will be finished in 2 weeks with all other works out of sight ensuring the disruption limited to the public areas. I hope to welcome you back again soon to see... More

1 review
“Great Location!”
4 of 5 stars Reviewed 6 June 2013 via mobile

I stayed here for an overnight stay, when we checked in we were greeted by Pete who seemed extremely knowledgable of the area giving us ideas of what tourist things we should do with our short time in the city, he couldn't of been any more help. The room was large and quite bare however was fine for what we... More

Was this review helpful? Yes
GM_Point_Hotel, General Manager at The Point Hotel Edinburgh, responded to this review
7 June 2013

Dear Guest, Thank you for taking the time to review the hotel. I am delighted to read that you enjoyed your stay with us with Pete being an integral part of this. I appreciate your understanding on the works in place and look forward to welcoming you back to see the finished product. Kind regards Ronald Little General Manager More

London, United Kingdom
1 review
“Actually good despite current refurb”
3 of 5 stars Reviewed 2 June 2013

I think the reviews from this past week have been a little iffy. I stayed in room 309 for one night on 30th May 2013 and found the stay fine. You have to go back and forth to the bar and conference reception to check in, check out, access your room etc... This really didn't bother me (you will do... More

Was this review helpful? Yes
GM_Point_Hotel, General Manager at The Point Hotel Edinburgh, responded to this review
7 June 2013

Dear Guest, I am delighted to read that you enjoyed your stay with us and found that the temporary works in place did not impact your stay. I am however sorry to read that the window did not close properly as this type of fault should have been remedied before your arrival to avoid inconvenience. I am pleased to confirm... More

 
 
The Point Hotel Edinburgh
The Point Hotel Edinburgh
3.5 of 5 stars 658 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Very good” (37)
  • “Great location” (24)
  • “Reception staff” (17)
  • “Princes street” (7)
  • “Room service” (6)
  • “Strip club” (4)
  • “Single bed” (3)
  • “Friendly and helpful” (3)
  • “Old town” (3)
  • “Previous comments” (3)

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Additional Information about The Point Hotel Edinburgh

Address: 34 Bread Street, Edinburgh EH3 9AF, Scotland
Region: United Kingdom > Scotland > Edinburgh > South Side
Amenities:
Business Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #110 of 144 hotels in Edinburgh
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Accor Point Hotel Edinburgh
The Point Hotel Edinburgh Scotland

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The Point Hotel Edinburgh
34 Bread Street
Edinburgh EH3 9AF
Scotland
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