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Dunstane House


Dunstane House
4 West Coates | Haymarket, Edinburgh EH12 5JQ, Scotland
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Traveller Reviews

61% Recommend
3.5 of 5 stars 33 reviews
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By trip type
All (33)
[ Date ] [ Rating ]
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5 of 5 stars
Edinburgh
6 Jul 2009 New
0/1 found this review helpful

We held our wedding at the hotel, many of our family and friends stayed in the hotel and in the Dunstane City opposite. The organization was brilliant, the food 5 star and the staff were absolutely fabulous, they made sure we got everything we wanted and were so friendly that we felt very special. Thank you to the Dunstane team... more

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5 of 5 stars
Denver, CO
1 Jun 2009 | Trip type: Couples

We called at the last minute on a Wed (about three in the afternoon - we hadn't realized that it was a Rugby weekend in Edinburgh, nor that there were a dozen events that week!) and were offered the last room in the hotel at the "stand-by" price. What a great deal! We stayed in one of the deluxe four-poster... more

Scam
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1 of 5 stars
Toronto
26 May 2009 | Trip type: Couples

Beware that although the cancelllation policy stipulate 7 days, you will not get a refund for even 30 days notice for a cancellation for medical reasons. Too bad - we're rebooking for next year but certainly not staying here. Susan from Toronto more

Management response from
CityHotel, Owner

I am terribly sorry to hear that you feel that you have been badly treated by our hotel. Unfortunately there seems to have been some miscommunication between our reservations team and yourself as you were refunded your money (as per the terms and conditions of the booking) today as agreed by email. You were refunded the amount that we managed...

Great stay
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4 of 5 stars
Athens, Greece
22 Apr 2009 | Trip type: Family

I've just return from 5 nights stay in Dunstane House.We have stay me and my family (2 kids) in Large Four Poster room which was very nice and traditional. I have to say that the staff is very helpfull and very kind,the location of the hotel is excellent. Arriving at the airport you take the bus number 100 and the... more

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5 of 5 stars
Dublin, Ireland
29 Oct 2008

From start to finish, our experience with Dunstane House Hotel was a pleasure. We made an easy online booking - no difficulties at all. Our early morning arrival was no problem to the friendly staff who arranged for us to access our room early. We had dinner in the hotel restaurant and thoroughly enjoyed it. All round, the staff could... more

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4 of 5 stars
aldershot
26 Oct 2008 | Trip type: Couples

We arrived at the hotel very early it was 8 in the morning the staff were very helpful and let us go straight to our room. The breakfast was very much needed by then.Very good slection full scotish breakfast or u could have toast and fresh fruit all were very nice . Our room was a little small but was... more

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2 of 5 stars
Hamburg
19 Oct 2008
1/1 found this review helpful

The room I was originally booked in was _very_ small and overlooking the parking lot. So I asked whether there would be an option for an upgrade. I was shown a different room, which was still very small, but at least a little bit nicer. When I asked, whether this would be a free upgrade, they said "I will see,... more

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3 of 5 stars
Milton Keynes
11 Oct 2008 | Trip type: Business

The Dunstane House Hotel (not to be confused with the Dunstane City Hotel opposite) is a really nice hotel for those who are seeking an alternative to the contemporary offerings of the modern hotel chains. Pro's: 1. A short and simple walk from the Haymarket train station (take a left out of the station and keep on the straight road,... more

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2 of 5 stars
reading
31 Jul 2008 | Trip type: Business, Solo travel

Not sure what to make of this hotel. I stay in Edinburgh a lot and this was what I'd call a small traditional hotel with plenty of wood panelling and a family feel. I stayed in room 4 which was pretty small and basic with a fairly weak shower. It has a flatscreen TV with 5 channels but does have... more

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4 of 5 stars
Bath
29 May 2008 | Trip type: Friends getaway
2/2 found this review helpful

Dunstane City Hotel is such a lovely, relaxing, modern and comfy place to stay. We booked a long weekend in Edinburgh, and found this little gem thorough scrolling through the internet. However, it has no reviews (so I was a little apprehensive!) The hotel is located in a reasonable location, it is not in the heart of Edinburgh, but is... more

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Dunstane House Also Known As

Address: 4 West Coates | Haymarket, Edinburgh EH12 5JQ, Scotland