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Dunstane House


4 West Coates | Haymarket, Edinburgh EH12 5JQ, Scotland
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Reviews you can trust

67% Recommend
4.0 of 5 stars 39 reviews
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By trip type
All (39)
[ Date ] [ Rating ]
what a gem!
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5 of 5 stars
perth
12 Nov 2009 | Trip type: Couples

from the moment we walked in, gemma at reception made us feel very welcome, relaxed atmosphere, amazing building, room delightful. Bar had hibs fans in and being a Hearts fan that was a shock but im assured its not the norm. Food incredible, good value to set meny prices. The service is exemplary and has a personal touch. great location... more

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4 of 5 stars
Derbyshire
15 Oct 2009 | Trip type: Friends getaway

We stayed for three nights and were well looked after. The staff were very helpful and the rooms comfortable enough though our bathroom was very tiny. All rather dark with low power bulbs and we took the shade off the bedside light but it was still really too dark to read in bed. The food in the restaurant was good... more

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4 of 5 stars
Portsmouth, England
8 Oct 2009 | Trip type: Couples

We stayed at Dunstane House for three nights and were very impressed. I decided to choose this hotel because of the good trip advisor reports and the fact that it had car parking and a bus outside that took you straight into the city. It did prove an excellent choice. Parking is limited but there is also a lot of... more

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5 of 5 stars
bournemouth
6 Aug 2009 | Trip type: Family
1/1 found this review helpful

I stayed here with my husband and our two sons (15 and 4). We arrived in the early evening and were made to feel most welcome on check in. We'd had to park the car across some gates in the car park but the staff said it was no problem and just leave the keys so that they would move... more

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5 of 5 stars
UK - Herts
5 Aug 2009 | Trip type: Couples

My partner and I stayed for 3 nights in one of the rooms with four poster beds in, the room was fantastic and very romantic. We arrived lunchtime and were able to check in to our room straight away, before walking into the city centre (about 20 mins away). The Hotel was clean and tidy with very good service given... more

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5 of 5 stars
Edinburgh
6 Jul 2009
0/1 found this review helpful

We held our wedding at the hotel, many of our family and friends stayed in the hotel and in the Dunstane City opposite. The organization was brilliant, the food 5 star and the staff were absolutely fabulous, they made sure we got everything we wanted and were so friendly that we felt very special. Thank you to the Dunstane team... more

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5 of 5 stars
Denver, CO
1 Jun 2009 | Trip type: Couples

We called at the last minute on a Wed (about three in the afternoon - we hadn't realized that it was a Rugby weekend in Edinburgh, nor that there were a dozen events that week!) and were offered the last room in the hotel at the "stand-by" price. What a great deal! We stayed in one of the deluxe four-poster... more

Scam
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1 of 5 stars
Toronto
26 May 2009 | Trip type: Couples

Beware that although the cancelllation policy stipulate 7 days, you will not get a refund for even 30 days notice for a cancellation for medical reasons. Too bad - we're rebooking for next year but certainly not staying here. Susan from Toronto more

Management response from
CityHotel, Owner

I am terribly sorry to hear that you feel that you have been badly treated by our hotel. Unfortunately there seems to have been some miscommunication between our reservations team and yourself as you were refunded your money (as per the terms and conditions of the booking) today as agreed by email. You were refunded the amount that we managed...

Great stay
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4 of 5 stars
Athens, Greece
22 Apr 2009 | Trip type: Family

I've just return from 5 nights stay in Dunstane House.We have stay me and my family (2 kids) in Large Four Poster room which was very nice and traditional. I have to say that the staff is very helpfull and very kind,the location of the hotel is excellent. Arriving at the airport you take the bus number 100 and the... more

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5 of 5 stars
Dublin, Ireland
29 Oct 2008

From start to finish, our experience with Dunstane House Hotel was a pleasure. We made an easy online booking - no difficulties at all. Our early morning arrival was no problem to the friendly staff who arranged for us to access our room early. We had dinner in the hotel restaurant and thoroughly enjoyed it. All round, the staff could... more

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Dunstane House Also Known As

  • Dunstane Hotel Edinburgh
  • Dunstane House Hotel
  • Dunstane Hotel
Address: 4 West Coates | Haymarket, Edinburgh EH12 5JQ, Scotland