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All 137 Edinburgh hotels »

The Scotsman

5.0 of 5
20 North Bridge, Edinburgh EH1 1YT, Scotland
Hotel amenities
Ranked #49 of 137 hotels in Edinburgh
4.0 of 5 stars 570 Reviews
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570 reviews from our community

What travellers say about this hotel
  • Star hotel(17)
  • Royal mile(15)
  • Very helpful(15)
  • Very good(14)
  • Princes street(12)
  • Great location(11)
  • North bridge(10)
  • Deluxe room(10)
  • Train station(9)
  • Friendly and helpful(9)
Traveller rating
    277
    135
    75
    44
    39
Only show reviews for Family (41) | Couples (298) | Business (57)
Date Rating
MusicProfessor60
Pasadena, California
Contributor
14 reviews
10 helpful votes
3 of 5 stars Reviewed 27 January 2012
3
people found this review helpful

From what we read here and elsewhere, The Scotsman promised to be a perfect stay for my 50th birthday in July 2010. Close to many places we wanted to see, historic and grand itself, we had high hopes. However, the surly check-in staff did not make our first experience here a pleasant one. Our large room (like a suite) was... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
2 February 2012

Thank you very much for your review regarding your recent stay at the Scotsman. I appreciate you taking the time to make your comments, and would like to take this opportunity firstly to apologise as well as responding to the points you have made. I was very concerned and a little surprised to hear that you found our front of... More

peteoxford
London, United Kingdom
Senior Contributor
36 reviews
10 helpful votes
5 of 5 stars Reviewed 25 January 2012

Really impressed by the hotel - the staff were very accomodating when our flight got cancelled due to snow. My only complaint would be that the room was a little on the hot side despite adjusting the a/c Great views over Edinburgh, comfortable room and approachable proffesional staff. The doorman in particular made you feel very welcome. Will definately look... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
2 February 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel. We are very proud of the fact that each and every one of our staff knows the importance of making our guests feel special and I am pleased to see that you experienced the team’s professionalism and friendliness. It is always... More

jvw1965
London, United Kingdom
Contributor
20 reviews
6 helpful votes
5 of 5 stars Reviewed 22 January 2012

I arrived before check-in time and my room was not yet ready. The friendly receptionist quickly conferred and not only could I get to my room but also got an upgrade. The porter, a friendly Scot showed me to the room and offered to help out with the features. I should have asked him so because I could hardly get... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
2 February 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel; as you will be aware, normally avenues such as Trip Advisor are utilised for the negative aspects; making your kind words appreciated that little bit more. Our official check in time is 2pm however if we are able to accommodate our... More

thecrock02
Edinburgh, United Kingdom
Senior Contributor
41 reviews
16 helpful votes
4 of 5 stars Reviewed 22 January 2012

My wife and I stayed @ The Scotsman for her 30th Birthday weekend yesterday. Staff are very friendly and although perhaps the Hotel could do with an renovation here and there, dont let that put you off staying at this hotel. We were upgraded to a Suite (thank you!) and had a fabulous view of Edinburgh from our hotel room.... More

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dhsdgvfouyegwf
Bexhill-on-Sea, United Kingdom
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

I booked two nights at the Scotsman as a 30th birthday treat for my partner. I booked a "study room" but on arrival we discovered that we had been upgraded to a "Deluxe room" with a city view. The room (603) was very nice but perhaps a little tired. The View was amazing looking over to the new town and... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel; as you will be aware, normally avenues such as Trip Advisor are utilised for the negative aspects; making your kind words appreciated that little bit more. I always like to upgrade our guests where possible to add to their experience; I... More

LondonDinky
London
Contributor
12 reviews
10 helpful votes
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We received a very warm welcome to the hotel and the room was of high quality, the bed was particularly comfortable. The service at front of house was excellent both at check in and check out and the staff were very helpful throughout our stay. The one dissapointment was the bar, on returning to the hotel after a meal in... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you very much for your review regarding your recent stay at the Scotsman. I appreciate you taking the time to make your comments and would like to take this opportunity to respond to the points you have made. We are very proud of the fact that each and every one of our staff knows the importance of making our... More

fran853
glasgow
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

A spur of the moment weekend, had a Bannatyne Spa day voucher to use on Queen Street, so decided to make a weekend of it and book a hotel. This is the first time I have stayed in The Scotsman, always been put off by my presumption that as it is on the main tourist drag service would be rubbish.... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel As you have kindly said, even though we sit in the wonderfully convenient position of North Bridge, between the Royal Mile and the iconic Princes Street we understand the importance of delivering a personal, professional and friendly service and I was... More

EastOrdMan
Berwick upon Tweed
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Went to see the "King and I" with my wife as part of my Xmas present to her on the Friday after New Year. Decided to stay at the Scotsman as an extra treat. People were very friendly and the room was great. However a couple of negatives. The food in the restraurant was pretty plain (perhaps because we were... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you very much for your review regarding your recent stay at the Scotsman. I appreciate you taking the time to make your comments and would like to take this opportunity to respond to the points you have made. We like to pride ourselves on our professionalism, relaxing atmosphere and service throughout the hotel; I am pleased to see that... More

Hamish26
Newcastle upon Tyne
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 12 January 2012

This was our first Christmas away from home so we were a bit unsure of what to expect. The hotel was almost full but despite that the service was excellent and the staff faultless - especially Angela, who seemed to be constantly working as we regularly encountered her but who was friendly and professional on every meeting. Initially we had... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you very much for your review regarding your recent stay at the Scotsman. I appreciate you taking the time to make your comments and would like to take this opportunity to respond to the points you have made. We like to deliver a truly 5 star “Scotsman” experience to our guests; our staff always endeavouring to be professional, friendly... More

AlexnJohn
Lanark
Reviewer
4 reviews
15 helpful votes
5 of 5 stars Reviewed 11 January 2012

We spent an evening at the Scotsman one Saturday in early December - found a great deal on laterooms and didn't expect a great room as it was a brilliant price. On arrival we couldn't find our way to reception as we entered by the spa door - no problem, however, as the lovely concierge escorted us to reception and... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel As you found, the Scotsman has its main entrance on North Bridge, however our Market Street entrance is extremely convenient for guests who have traveled by plane, rail or their own transport to reach us and our Concierge are more than... More

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The Scotsman Also Known As

  • Scotsman Hotel
  • Scotsman Hotel Edinburgh
Address: 20 North Bridge, Edinburgh EH1 1YT, Scotland

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