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The Balmoral Hotel


Hotel class 5.0 of 5
1 Princes St, Edinburgh EH2 2EQ, Scotland
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Reviews you can trust

88% Recommend
4.5 of 5 stars 318 reviews
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By trip type
All (318)
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2 of 5 stars
Maidstone England
17 Nov 2009 | Trip type: Couples New

We stopped for a few drinks on a Friday afternoon, with a view to checking out the hotel for a prospective stay and were appalled by the terrible service we received. Supposedly a 5 star hotel, the waiting bar staff were difficult to get the attention of to get a drink even though the bar was fairly empty. We asked... more

Management response from
balmoraledinburgh, Bar Manager

Dear Guest Thank you for taking the time to share your opinion on Tripadvisor.com following your visit to the Balmoral Bar. I would like to apologise about your experience and would appreciate if you could provide me with more details of your visit so that we can investigate and avoid such disappointments in the future. Fred Laseen Bar Manager flaseen@roccofortecollection.com

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5 of 5 stars
london
16 Nov 2009 | Trip type: Couples New

We went for a long weekend of relaxation. I've stayed in some excellent hotels in London and beyond and I'd rate the Balmoral as good as any. The room was spacious and inward facing (didn't bother us and it was quiet, possibly quiter than a street facing room?). Had a meal in Number One, the hotel restaurant, which was excellent,... more

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5 of 5 stars
Belfast
15 Nov 2009 | Trip type: Couples New

We have just returned from a weekend stay in the Balmoral hotel and I just had to take some time to write this review by way of thanks for the incredible service we had from the moment we arrived on the pavement outside the hotel. We had requested a quiet room and were located on the top floor facing inwards.... more

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5 of 5 stars
Nottinghamshire
14 Nov 2009 | Trip type: Couples New

We enjoyed every minute of our stay, from the moment we stepped through the door. All of the staff were attentive, especially David the Concierge who booked a meal on our behalf for Saturday night at Michael Wishart's restaurant. Nothing was too much trouble and the attention to detail was superb. We look forward to our next visit. more

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5 of 5 stars
London, UK
12 Nov 2009 | Trip type: Family

I loved this hotel before we even arrived. This is because a concierge was absolutely wonderful with helping us to organize our trip - he clearly spent a lot of time collecting and providing us with information about the many places and restaurants I was interested in. Our arrival at the hotel was equally wonderful. This trip was a special... more

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1 of 5 stars
London
5 Nov 2009 | Trip type: Couples
0/1 found this review helpful

We chose The Balmoral as it was a 5 star luxury hotel for a weekend visit to Edinburgh. We booked a Deluxe King Room (the second most luxurious room category!) . We checked with the reservation staff by phone before booking (a month before our visit) -to check what was the difference between a Superior deluxe room and a Deluxe... more

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5 of 5 stars
Bexleyheath England
3 Nov 2009 | Trip type: Family

We travelled to Edinburgh for my birthday treat and decided to splash out at the Balmoral. The Hotel: Fantastic location you can walk everywhere The Rooms: Nicely decorated, very clean and fantastic comfortable bed The Restaurant: Nice food superb service. Breakfast good The service: very professional and personal Edinburgh: really nice city, did Mary Kings close, that was good! did... more

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4 of 5 stars
USA
3 Nov 2009 | Trip type: Solo travel

Great location just over Waverley Station. Spacious room but ask for an outward-facing room if a view is important to you, otherwise you'll get a view of the interior (not terribly attractive but still very quiet). However, I didn't spend too much time in the room and the size made up for it. Nice bathroom, good service, although no wireless... more

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2 of 5 stars
London
2 Nov 2009 | Trip type: Couples
0/1 found this review helpful

We stayed at the Balmoral for the 2nd half of our honeymoon this year. The staff, especially cleaning & spa complex were very nice and friendly, and when we mentioned the reason for our stay was our honeymoon the concierge upgraded us to a bigger room. However we were extremely dissapointed with the interior of this hotel. For a 5... more

Management response from
balmoraledinburgh, General Manager

Dear Guest, Thank you for your feedback following your recent stay with us. I am pleased to hear of your positive feedback regarding our Spa and its team together with our colleagues in housekeeping. I am also pleased to hear that the Reception team upgraded your accommodation when you mentioned the reason for your visit to Edinburgh. However I am...

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5 of 5 stars
WouldStayAgain
2 Nov 2009 | Trip type: Business

We stayed two nights at this beautiful hotel. We had a lovely room and the service was great. Our room was very clean. Fresh white robes and slippers awaited us, along with many other amenities that make this hotel such a special one to visit. The staff were very friendly, very on top of things, and willing to make our... more

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The Balmoral Hotel Also Known As

  • Balmoral Edinburgh
  • Balmoral Hotel Edinburgh
  • Balmoral Hotel
  • Balmoral Edinburgh Hotel
Address: 1 Princes St, Edinburgh EH2 2EQ, Scotland
Edinburgh hotels The Balmoral Hotel
4.5/5.0
318