Arrived to find room booked had been given to others. So had double and single for three of us when we had booked three singles. Room 18 was disgusting. Dark, dinghy, broken toilet. When we asked for a single duvet and sheet we were told housekeeping leave at 3 pm and were given a brown blanket! The man on reception... More

To sum it up briefly: hotel has an excellent location whether you want to explore the new town, old town (a bit further, but still manageable) or Leith area. Otherwise it was not a stay to remember for a long. The breakfast was quite good compared to many other continental breakfasts I've had. But, the rooms were not that good:... More

Although not a catastrophic experience, (I have had a lot worse) it could have easily been much better. First of all cleanliness is an ABSOLUTE in ANY hotel, and I'm not pointing any fingers. Also would have been nice to open a window. Good points: 1) Location in the New Town area 2) Reasonable sized bedroom (room 26), nicely decorated... More

This hotel is just awful in my opinion. The room I stayed in looked nothing like the pictures on the booking website, the room facilities were not as listed (no bath, no ironing facilities). The room was overlooked and noisy. We were planning to stay here for 3 nights, but ended up checking out after two as I was so... More

My boyfriend & I were over visiting a friend for 2 nights and this hotel seemed to be in the perfect location for us. However when we got there we discovered the entire street right outside the hotel has been dug up and there is a lot of work going on, which was not mentioned when we booked, also the... More

A classic Georgian hotel in the New Town part of Edinburgh. The staff was very helpful and courteous. The room was very tastefully furnished and spotlessly clean. Upper floors have great views. The hotel is very close to both the train and bus stations. A free car park is available on a first come first serve basis ( only 7... More

Booked this hotel late on a busy weekend for the City. There was a large Rugby match and many of the Hotels were already booked up. The Ballantrae had a single room so I took it. I stayed for two night. It was quite close to the train station and the theatre district. I did walk to and from each... More

The position of this elegant Georgian hotel is strategic: close to the rail station, to the bus station and to Princess Street. The room was big, furnished with taste and warm. The staff was very friendly and helpful. Very good value for money.

Me and my boyfriend had booked to stay at the Ballantrae hotel for 2 nights and when we turned up we were not impressed! The whole city is currently being dug up to add a tram line! The hotel is right in the middle of major road works! I explained that I wasn't happy that this wasn't on any website... More