We had to stay here as the place that we booked had a leake and they sent us here. They are owned by the same rude people that do not treat the customer with any respect! They squezed four beds into a double room and we were unable to get into the room until 7pm!!! When a query was made... more

AVOID AT ALL COSTS, YOU HAVE BEEN WARNED!!! UNLESS YOU WANT TO GET RIPPED OFF AND BE TREATED WITH TOTAL DISPRESPECT THEN STAY HERE. The manager of this hotel stands outside the bus and rail station promising rooms from £18 per night. Be warned he will more than treble the price once you have got there. The rooms are dirty,... more

Warning to travelers from everywhere in the world! Please look at other options in Edinburgh, there are many other B & B's around the same location which are cleaner and cheaper.We paid £68 sterling per night, it's not a good deal at all. Do not book Carlton House because: 1. There were stains on the valance bedding which looked like... more

On arrival felt that the place needed a good lick of paint, room looked ok, new bathroom with no towel rail or door hook so only place to lay towels or clothes was on the floor. We only had 1 bath towel each no hand towel and no glasses in bathroom. Room needed to be redecorated although it did have... more

Wow. Very dirty. Terrible service. They have hidden costs and will try a number of ways to get money from you. We finally phoned the police and had have them come and get our money back from the owner. This place is awful. more

If you like a really small expensive room, an awful service and pathetic breakfast this place is for you.... please stay away from this place it is a real scandal I will never ever go back there!!! more

This place is DIRE! We will NEVER stay here again! We stayed in this hotel over the Whitsun bank holiday on a trip to Scotland to see relatives. As my wife is disabled, we asked for a ground floor room. On arrival, there appeared to be a porter there, but no one else and he had to call "his boss"... more

Llegamos a la casa por casualidad, debido a un error en otra reserva; asi que el dueño nos vino a... more