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Best Western Glasgow City Hotel


27 Elmbank Street | Lanarkshire, Glasgow G2 4PB, Scotland
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Reviews you can trust

53% Recommend
3.0 of 5 stars 15 reviews
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By trip type
All (15)
[ Date ] [ Rating ]
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1 of 5 stars
derby
8 Nov 2009 | Trip type: Couples

Stayed just for 1 night but terrible experience. Got room 108 (most cramped room) with barely any space to walk around. poor ventillation. tried to talk to reception staff for alternate room but very poor courtesy. curt and firm "NO". even in the morning the other lady at reception wasnt very nice when I enquired about breakfast. Talking of breakfast,... more

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3 of 5 stars
Inverness
3 Nov 2009 | Trip type: Business, Solo travel

Stayed here on business for two nights and got a good rate. I have stayed in a lot of Glasgow hotels so have to be consistent in my reviewing of t6his hotel in comparison with others in the same price bracket. Firtsly the hotel location is pretty good, just off the M8 and within walking distance of Sauchiehall Street and... more

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5 of 5 stars
tgamworth
2 Nov 2009 | Trip type: Family

Located on Elmbank Street,just off top end of Bath Street. Straight off the Motorway no problems.Free parking after six monday to saturday outside hotel and free all day sunday or NCP car park round the corner. Receptionist was very helpful,arrived about 11 am room wasn't ready but offered to take our luggage if we wanted. Great location for shops and... more

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1 of 5 stars
Seattle
4 Sep 2009 | Trip type: Couples

Beware that this hotel seems to misrepresent their room classifications. We paid extra for a deluxe room but they first gave us a room in the basement surrounded by painters and supplies all over the hallways. The room was terribly dark with a window facing directly into an alley. I was particularly concerned about the window/alley situation and asked to... more

Management response from
BWGCH, Assistant Manager

May I take this opportunity to apologise for the unfortunate experience you had during your stay with us. Here at the Best Western Glasgow City Hotel we strive to maintain high standards throughout the Hotel to ensure our guests receive the best possible stay. With regards to the first room you were allocated I do understand these rooms are quite...

Adequate
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3 of 5 stars
Georgetown, TX
21 Aug 2009 | Trip type: Couples

The room was clean and adequate. However, the beds were very uncomfortable. My husband's back bothered him after sleeping here. The continental breakfast was fine. There was a covered parking area just around the corner for extended stay. They did have room service that was good. The website showed that they have laundry service available but that is not the... more

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1 of 5 stars
edinburgh
15 Jul 2009 | Trip type: Couples

arrived at 3.30pm was given room 004- this pokey room had a broken toilet which just constantly ran -water torture. i opened the window and the frame seemed to come out just one bit holding it on - couldnt get it shut - complained and was told maintence man would be in a t 4pm asked for another room was... more

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4 of 5 stars
deeside scotland
13 Jul 2009 | Trip type: Couples

Stayed here 1 night only whilst attending a concert at Hampden. The receptionist was 1st class - all queries were dealt with upon arrival - parking, train station location , breakfast etc. The bedroom was modern and huge however the bathroom was on a little on the small side. The complimentary breakfast was a very pleasant surprise and excellent. more

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5 of 5 stars
AYRSHIRE, SCOTLAND
28 Apr 2009 | Trip type: Couples

My husband and I recently stayed at this spotlessly clean, comfortable hotel for a 2 night break while attending concerts at the SECC. Friendly staff. Very comfortable, modern and exceptionally clean ground floor room. Enjoyed the complimentary wine and pringles. Hubby loved his morning coffee, delicious pastries. No noise from city life due to hotel's brilliant location. Modern and spotless... more

Glasgow Stay
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3 of 5 stars
Oklahoma
30 Mar 2009 | Trip type: Friends getaway

The staff weren't the friendliest, rather snobbish. When we asked for recommendations for eating places we were told to look in the book in the room. When we asked for directions, we were sent to a rather rough part of town. We did get advise from a really nice policeman about where to go. He sent us down St. Vincent... more

Great Hotel
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4 of 5 stars
Essex UK
13 Mar 2009 | Trip type: Couples

Spent 2 nights here last week as part of a cheap getaway to Glasgow. We received a warm and friendly welcome from the receptionist who told us we had been given a complimentary upgrade. Our room was at the back of the hotel and very quiet, although I would be surprised if any of the hotels suffered from street noise... more

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Best Western Glasgow City Hotel Also Known As

  • Best Western Glasgow
  • Glasgow Best Western
Address: 27 Elmbank Street | Lanarkshire, Glasgow G2 4PB, Scotland