Very disappointed with this hotel for several reasons. Standard of room was poor and basic (not reflected in the price we paid), could have benefited from refurbishment (carpet especially). Found item under bed which did not belong to us! Difficult to control heating in room, no happy medium, either too hot or too cold. Light not working, which staff could...
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NO HEATING! Ignored by the manager! Dirty room! 2 Coat hangers for " adults on a 3 night stay! NO FREE WIFI even though advertised! Its free in the foyer if you can find it I couldnt!
I WILL NEVER STAY THERE AGAIN!!! I am claiming my money back as I write this and before you think I am a...
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Dear Guest,
Thank You for taking the time to write a review of the hotel here on Trip advisor. I am disappointed to hear that you experiences issues during your recent stay with us, please accept my apologies for any inconvenience caused. Due to the recent freezing temperatures in Glasgow we have had our comfort cooling system checked each week...
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Standard HI Express setup for hotel/rooms here. Yes i would defintely stay here again.
Nice and central location, exactly what I needed for my first visit to Glasgow. About 30 minutes (20pounds) by taxi from airport, 10 minute walk to the nearby main central shopping area and train stations.
As usual with HI/Ex, basic rooms, but very clean, comfortable and...
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Dear Guest,
Thank you for taking the time to write a review of the hotel here on Trip Advisor. I am pleased to hear such positive comments about the hotel and the staff. I will pass these comments on to the team.
Again thank you for your review and I look forward to seeing you back at the hotel in...
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We have stayed at this hotel before but never again. The whole hotel was cold, the heaters in the rooms are useless unless you have ages to wait on the room heating up. The orange juice and the coffee at breakfast were something liquid but not juice or coffee - problems with the machines that the staff seemed unable to...
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We stayed here for one night (a Saturday) in January 2012.
Some reports on here mention the noise. We stayed on the 5th Floor and heard nothing.
However, at breakfast the morning there were some "types" who, had we stayed elsewhere in the hotel, we believe could have caused some noise.
The rooms were clean and comfortable. Reception staff were...
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it is very standard HI express fayre, but, location, quality and value for money make it an excellent choice.
The rooms are good with excellent power showers. The pint in the bar is a bit to be desired but that is my only gripe.
Breakfast is buffet style and provides a good start to the day. Only issue is the...
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Reviewed 21 December 2010
Stayed here for one night whilst attending a meeting in Glasgow. Was in walking distance of Queens Street train station and all the shops.
Easy enough to find and the area felt safe enough for a lone female. The hotel was nice and modern and my twin room was the usual Holiday Inn express layout. Room was nice and clean....
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Stayed here for one night, a saturday with my wife the weekend after new year. Have previously stayed here and at the price it was available at then it was a no brainer to stay here again. Hotel is located 6 or 7 mins from from glasgow central train station and a minujtes walk from king st car park if...
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Tried to change our room and was fobbed off. Didnt find the reception staff polite at all, one lady in particular i found quite ignorant, in fact. The room was tiny 9could not swing a cat in there).The room stank and the carpet was stained. There was only one plug socket working. The lamp did not work either so the...
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Dear Guest,
Thank you for taking the time to post a review of the hotel. I am sorry to hear that you experienced issues during your recent stay with us. Here at the HIE Glasgow Riverside we pride ourselves on good quality customer service and I am disappointed that you found there to be issues in this area and with...
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We booked a family room at this hotel for an overnight stay to do some Christmas shopping. Room was clean and had everything we required. Only little problem was there was a strong smell coming from the bathroom (like old wet towels?). This was solved by keeping the bathroom door shut. Friendly staff and great breakfast which was included in...
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195 Reviews
282 Reviews
