Having returned from two nights stay in this hotel.. Hotel is more like a B & B and in my opinion should not be classed as a hotel... Although very clean, rooms very small ... .. Slightly overrated.. would not recommend staying if trip is more than one night..

5 of us stayed in the hotel - 3 in one room and 2 in the other. Rooms were massive - the family room had 2 bathrooms. Hotel was lovely, clean and fresh. It was nicely decorated for Xmas. The staff were friendly and polite. Room service for drinks was fast and twice our order was perfect - ice and... More

My husband and I went to Glasgow shopping for the weekend and stayed in the hotel for one night. Our first impression was that the room was quite small, however had everything that we needed....and more. There was a Playstation (which we didn't use) a compact DVD player (and DVD's which you could hire for £2.00 each) and a lovely... More

Spent two nights (Fri & Sat) in the aparthotel. Quality of accommodation and equipment was good and staff at the hotel in Elmback Rd v. helpful (a problem with the hot water supply was sorted in less than an hour). Location looked ideal - 10 mins walk from the shops in one direction, a little further from Kelvingrove gallery in... More

I have just returned form a 3 night stay at the Best Western Glasgow City Hotel. On arrival I was told that there were no cooked breakfasts available only a limited complimentary buffet which consisted of croissants & pastries together with tea or coffee from a flask to be drunk from paper cups. Full payment was required in advance before... More

We stayed here for 2 nights and took advantage of booking online and paying up-front as it was a cheaper rate - came to just under £60 per night. The room was absolutely tiny - opening the wardrobe doors meant that entrance to the (tiny, but clean and modern) bathroom was impossible! But the room was ok, and we weren't... More

Just returned from a weekend in the City Aparthotel and will never return. Very disappointed with the service, the room and especially the breakfast. Upon arrival we were immediately told we had to pay for our room in advance which had we seen before hand would not have stayed in. It was tiny. A double bed squeezed into a single... More

Lovely staff , clean hotel , felt really comfortable even though the room was a little small but that really didnt matter, there are bigger rooms in the hotel look of the drawer... a minute walk from sauchiehall street perfect reasonably priced... free tea and coffee making facilities in room and also in residents lounge available all day and free... More

Checked in on sat 17th nov, to be told had overbooked the hotel by 26 rooms ( they have a 53 capacity ), we had booked 2 rooms and we were told would have to share or go to another hotel in Paisley they had sourced rooms from due to their incompetence. we had specifically chosen the hotel for it's... More