Located pretty close to the city centre, within walking distance of most attractions and bus/train stations. A little bit noisy. The comfort and standard of the room gives good value for money - nothing extraordinary, but exceeds expectations price range considered . Good Wi-Fi connection. More

What a great afternoon my friend and i had. Our waiter Ross was very attentive service fantastic. Sandwiches and cakes delicious. Had lovely cocktails and bottle of prosseco. Overall lovely afternoon, left very merry. Thanks Ross From Caroline and Mary More

Booked this hotel for my 30th Birthday party. Without doubt this is the worst hotel experience we have ever had. At the end of the night we found all my birthday gifts had been stolen from the room offered to us by one of the bar staff. The hotel have taken no responsibility for this happening despite admitting knowing this... More

I met up with my boyfriend who works offshore and we decided Glasgow would be our destination for a night out. Don't get to see him that much so wanted to go somewhere nice :). I came here on the word of mouth from a friend back home and I didn't look at the reviews on Trip Advisor before I... More

Bought my mother in law a two night stay here. Just heard that there was no breakfast provided (though it had been booked). When she asked about this, the security guard offered to make her a bit of toast as the chef hadn't turned up. No tea or coffee available when she asked. The staff were really unhelpful. More

Stayed for one night in January on their spectacular deal (£65 per room) which linked in nicely with the groupon "cocktail and afternoon tea" voucher. Room 5 was lovely with a huge bed and a well appointed shower room. The staff were attentive and really seemed to enjoy their jobs. Only area for improvement would be more attention to cleaning... More

Where do you start We booked the full hotel including rooms and hall for our engagement party The hotel itself is very well turned out decor nice staff appear friendly Penthouse room is excellent especially the extras on offer We agreed prior to making the booking taxi prices,drinks prices,food and facilities for our guests were in place in order to... More

We arrived and were advised by a female member of staff to "sit at a table for four". Charming start to our afternoon tea having to walk through the restaurant looking for a vacant table with no reserved sign on it. The same female returned 5 mins later and placed two cocktail menus on our table without saying a word.... More

Myself and 3 friends recently went to St Judes as part of the Groupon offer supposedly worth £39. We were led to the restaurant area where everyone seemed to be having afternoon tea as well. Our waitress for the evening was very friendly and the service for the process of afternoon was fine but she could handle little else. The... More