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| restaurant | Distance | Rating |
|---|---|---|
| Brian Maule at Chardon d'Or | 0.6 mi 0.9 km |
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| La Lanterna | 0.6 mi 0.9 km |
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| Guy's Restaurant and Bar | 0.7 mi 1.2 km |
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| Thing to Do | Distance | Rating |
|---|---|---|
| Buchanan Galleries | 0.1 mi 0.2 km |
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| The Horseshoe Bar | 0.3 mi 0.6 km |
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| City Chambers | 0.4 mi 0.7 km |
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| Title | Source |
|---|---|
| “Holiday Inn Garden Court” | Wcities.com |
After some searching on their website, I booked this hotel for a weekend stay in Glasgow with some friends. The location of the hotel is very central indeed and if you are in town for shopping then you really couldn't do better. However you would do well remember that its location can be a blessing and a curse - city... more
Thank you for taking the time to review the hotel and your visit in detail. The hotel's excellent central location, does mean that some guests may experience noise from outside, however we do have a number of quieter rooms at the rear of the hotel. The La Bonne Auberge restaurant is an AA rosette award winning restaurant with an excellent...
Stayed in this Holiday Inn last week with some work colleagues and had a very nice stay. The location for us was good as it is really central, plenty of shops and eating places within a short walk. Room was very clean, a bit smaller than other hotel rooms but having recently been in new york the room was bigger... more
Thank you for your very kind review of the hotel. I am delighted that you found the hotel to be convenient for your needs and that you had an enjoyable stay and dining experience during your visit. Kind regards
What a let down this is for a Holiday Inn. Rooms small and in need of updating. Smaller than many Holiday Inn Express hotels. Comments by managment that this is full service hotel and therefore why it is more expensive is absolute drivel. The bar and the restaurant should pay for themselves - espacially at their prices. I normally wait... more
Please accept my apologies for the shortcomings you experienced during your recent visits to the hotel. There has recently been a high turnover of staff within the food and beverage departments and this has, regrettably, caused some inconsistencies with the levels of service in this area. Whilst I understand that this will be of little consolation to you, I am...
Where to begin, check in was very poor- was ignored for 3/4 minutes at check in and when finally checked in charged card rather than doing preauth without teling me meaning could not charge anything to room No directions given on how to get to room or explanation that you have to put krycard in lift to operate it, not... more
Thank you for your feedback. Please accept my apologies for the service you received from our front desk team and the subsequent problems that you encountered. Please be assured that your feedback has been passed to the Front Office Manager who will discuss your comments with the team to prevent any re occurrence. Kind regards
This hotel is ok but looking tired ,tv channels very poor picture,wifi the slowest you will find if you get a signal.I informed the reception staff of this and they said the hotel was full.Maybe the should have checked with the provider if there was a fault. Breakfast is better than Park Inn over the road and the resturant staff... more
Thank you for taking the time to review the hotel and your kind comments regarding our breakfast offering and restaurant staff. It is always great to read positive comments regarding the team. I have taken your comments on board with regards to the poor wifi signal and will ensure that our reception team report such problems to the provider at...
On arrival, I discovered that my booking for a Double Room was showing as a Twin on the Hotel Front Desk Computer as a Twin. I was told that the hotel was full and that the only double available was a suite which carried a supplement which I was not prepared to pay. A quick check in the back office... more
Please accept my apologies for the error on your booking and the level of service you experienced by both front desk and the duty manager when trying to resolve the issue. We pride ourselves on our customer service and I am disappointed to learn that we did not remedy the error swiftly and with an apology on this occasion. I...
standard holiday inn fair, could do with a make over, rooms small but clean. free wifi in all rooms but mine couldnt get a signal! hotel does not have a pool, suana nor gym. Hotel does not have any car parking. you have to park in a multi storey car park accross the road which is open and manned 24hrs... more
Thank you for taking the time to review the hotel. The Express by Holiday Inn which is located next door is our sister hotel, and is a limited service brand, allowing guests to choose which services and facilities best meet their needs. Whilst the hotel does not benefit from leisure facilities, there are other differences between the 2 properties, primarily...
Booked this hotel with Holiday Inn Priority points for a weekend away, arriving at the hotel I asked if I had been upgraded and was told “no” we do not upgrade on free nights. I explained that I was a Platinum member and that I was entitled to one and I was still told “no”. After a bit of to... more
Thank you for your review of the hotel. As a valued Priority Club member, please accept my apologies for the incorrect information you received on check in. Platinum level Priority Club members are eligible to a complimentary upgrade at all Holiday Inn hotels, subject to availability, upon arrival. If an upgraded room type is available (which is not likely to...
Great hotel right in the middle of Glasgow.Sauciehall street 2mins.Good bars and resaurants a stones throw away.Try the horse shoe bar if you can find it. parking available opposite but its a bit pricey.Good staff on the whole and nice facilities,clean rooms with a nice bathroom.Hotel bar expensive but ok,and breakfast is ok,,,,,ask for fresh eggs though,you may not be... more
Thank you for your positive review of the hotel. I'm glad that you had an enjoyable stay and found our central location ideal for your visit. Eggs cooked to order, are, as you say available on request and we are more than happy to provide this service for you should you require eggs which are not readily available on the...
Despite negative comments on this web site, I selected this hotel for its location and air-conditioning. It is very close to Buchanan St. bus station so I was able to take the Glasgow Flyer from the airport and walk the half block to the hotel. I had requested a quiet room and emphasized that when I checked in. I was... more
Thank you for taking the time to review the hotel. Please accept my apologies for the shortcomings you experienced during your stay. The cleanliness of our accommodation is a high priority and I was disappointed to learn that we failed to meet your expectation on this occasion. Please be assured that your feedback on this and the maintenance issues have...
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