Tried to check in few hours early as we had travelled all night, were told 2pm. Thought they could have asked maid to do one room and help us out? Restaurant/bar was plesent and food was good however thats where it stops. Hallways stank of mould and carpets were stained and looked foul. Room was very basic and bathroom no... more

Overall poor management: this hotel is the worst run I have ever stayed at (worse than fawlty towers with zero laughs). If I could score this zero I would. We felt compelled to move hotels early. - very noisy rooms that face the main road - dire breakfast - unhappy looking and behaving staff - no hot water in the... more

I emailed a complaint to the hotel following a terrible stay, see below: I stayed at your hotel on the 18th of April; when we arrived we thought the accomodation was perfect for us and we were impressed with the room, however that night it was quite noisy with drunk people in the room opposite who started having a party... more

I stayed at The Halo Crowwood Hotel for a conference in the last week in February. From start to finish the staff were excellent, food was top notch and the whole experience has brought me back again in March for a follow up meeting with my company. Once again we could not fault the hotel. Bedrooms have recently been refurbished... more

Stayed here for a function.Rooms are ok but a bit small and bathroom a bit mouldy,Corridors could do with brightening up.Food was not good which was expected as had a family meal in the bar area a few weeks ago and it was not good then and the service was very poor,This time the service was better but basic.Would rate... more

I stayed here with a large party of people in November. There were quite a few hiccups then but it was okay. Nothing to write home about. I have to say the cooked breakfast (Scottish) was dire. Since when was a cheap link sausage considered Scottish? The black pudding was raw and has put me off for life. All of... more

I arrived at this hotel to find a smell of dampness and smoke. As we got a cheap deal i decided not to complain (it was only a one night stay). A few days later i noticed they have deducted another night from my bank account...they accused me of smoking in the room (however neither me or my partner are... more

I had been at this hotel previously and I must say what a difference. I booked direct with the hotel and the reception manager was extremely helpful, she agreed a room rate which catered to my budget - very impressed. The hotel bedrooms are undergoing refurbishment at the moment - about time!! However my room was clean and comfortable -... more

This is my second visit to this hotel, and if honest i booked it by mistake. My notes from the first visit (i travel a lot and have to do this in an attempt not to end up in the same hell holes again and again) were: expensive for what it was, dingy and very dated, bad food, and dont... more