My room had inadequate convector fire on wall, no heating in bathroom and no hot water available for the four nights I stayed at the end of April. The double glazed (!) window let in a cold draught too. On the plus side the staff were great and the food very good. Was told to run the water for 10-15... More

Clean spacious room,service good,breakfast was very good(as a sugestion maybe add a choice of scrambled eggs for breakfast),all in all a very pleasant stay i will come again. The hotel is located in a close proximity to town of Thurso.

Stayed over with a friend, we booked a twin room but it actually had 3 single beds in it so at least we had a choice of beds! Room and bathroom was clean and bed was quite comfortable. Buffet breakfast was nice, fair choice and friendly staff! Overall great value for money and hotel had a nice homely feel to... More

Went to Thurso to try and see the Northern Lights - our receptionist was very helpful in providing information that would have helped us had it not snowed every night! Room was satisfactory, dated decor, adequate amenities. Shower a bit weak, and had to wait for hot water to splutter through. Food was ok, but Castletown is a modest place... More

We stayed her for a night whilst on our way to the Orkneys. The room was no frills but perfectly adequate. The hotel has good wifi and a decent sized car park. The staff were very chatty and helpful and the food - both evening meal nd breakfast - was excellent, worth visiting for that in itself!

Good value hotel. Friendly staff. The hotel public areas having been refurbished look good and the bar has a lovely open fire. The rooms are dated and need revamped but the price reflects the accommodation. Foodwise, usual pub food and i ordered a salmon beetroot salad starter which did not have any beetroot! Breakfast was excellent with a fantastic array... More

The staff here are just lovely, they are really friendly and cannot do enough for you. My reservation had gone missing, not the fault of the hotel but a third party booking system and we were quickly given warm but dated rooms. The decor is jaded but the rooms are comfortable. You may need to run the hot tap and... More

The Castletown Hotel offers good value. They provided me with the type of room that I requested, and it was fully equipped, was adequately warm, and comfortable. The only downside was the decor, in that the wallpaper was coming away in places (room 12), especially in the en-suite bathroom, and there was a little black mould around the grouting etc... More

My husband and I have been here 4 days already and sadly will be heading back home tomorrow. What can I say! The stay in The Castletown Hotel has been great, room is spacious and very clean, the bed was so comfy!! The staff are great especially Evelyn and Hen!! It is my hubbys birthday today and they have really... More