Front desk staff the worst we encountered on our trip through Scotland. The dark headed girl should find another jod outside customer service. Not her thing! The hotel is creaky, loud and old (if your into that, ok but not at the price charged). The room had an unusal smell of funk! The bathroom did not operate and we complained... more

The best receptionist i have ever met in my life, this girl was so well presented the hotel was letting her down, she was a swedish girl with a fantastic knowlage of inverness, give her a pay rise she is an asset to the hotel more

The hotel was very nice. Reception and staff were friendly and helpful, and my room (#305) was clean and comfortable. The hotel has electric heating, which I found unusual, and my room took a while to get warm at night. (So when you walk in, switch on the heat and it should be nice and warm by bedtime!) Breakfast was... more

Just returned from great weekend in Columba Hotel. Room was amazing, staff all excellent , live intertainment on Friday and Saturday night was brilliant. Cant say anything negative about this hotel. We will certainly stay here again. more

just been for a 2 night stay and can't believe how this hotel has come downhill having been there every year for the past 8. booked double room received twin, room extremely chilly bathroom baltic !!! , service a joke - booked evening meal for 7.30pm eventually got seated at 8.00, when 1st course eventually came at 8.45!!! 3 of... more

Had a great weekend in Inverness visiting our new baby niece. The hotel was very well situated. As we arrived on Saturday at 5pm we were easily able to park on the riverbank close by. Very short walk into town. The hotel itself was nicely furnished our room was clean, modern and comfortable. Plenty of hot water and good strong... more

I went for lunch with my friend and this was to be my treat. We arrived at 12.05 lunch time to an empty restaurant with a pleasant chap serving behind the bar. We ordered our lunch and was served up with a cold cup of coffee which was taken away and replaced with a hot one. After a 25 minute... more

Nice hotel, except my room had a awful stale smoke smell. I called to change rooms and couldn't because the hotel was booked full. The manager came up with a fan and airfreshers, which helped a little. Otherwise the hotel was charming overlooking the river and located near shops. more

Well, I read all the reviews and I thought I might be disappointed but what I got was quite different. I had a nice room with a view of the river and the hotel was quiet which is important to me. The breakfast was so bleeding enormous as either a buffet or as a "plated" meal when they were not... more