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Rocpool Reserve


Hotel class 5.0 of 5
14 Culduthel Road | (formerly Culduthel Lodge), Inverness IV2 4AG, Scotland
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Reviews you can trust

87% Recommend
4.5 of 5 stars 111 reviews
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By trip type
All (111)
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5 of 5 stars
Perth Scotland
15 Nov 2009 | Trip type: Couples New

My husband and I stayed in November in a Decadent room.The bathroom downstairs was HUGE with a central bath and walkthrough rainshower.Some lovely robes and slipper for guest to.We could not find fault with the Rocpool and will be taking advantage of there 2 night mid week breaks the next time we go. The food was fantastic at dinner and... more

Management response from
Rocpool-Inverness, Kerry Watson, General Manager

Room one's bathroom is huge with the wet room and central bath! Great to see that you both loved the hotel and that you are planning on coming back. The mid week breaks and weekend breaks we offer through the winter are a good deal and allows you to sample Chez Roux's menu with of course some champagne. I have...

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5 of 5 stars
glasgow
13 Nov 2009 | Trip type: Couples

Stayed here in Oct 2009 to celebrate my retirement.We had room 5 which is extra decadent with the balconey and hot tub.We loved it so much we've booked for Valentines in February. We ate in the bar at night and had a very tasty, well presented meal which didn't break the bank. It's a testament to the hotel that we... more

Management response from
Rocpool-Inverness, Kerry Watson, General Manager

Thank you for choosing to stay at Rocpool to celebrate your retirement and it is great to see that you enjoyed your time with us. Room 5 is a great room and as you said the views are stunning. I have passed your kind words onto the staff and to Chef Roux with regards to the bar food. I know...

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5 of 5 stars
Scotland
3 Oct 2009 | Trip type: Couples

We had a very good room - upgraded from the one we had booked. The room had a small sitting area, a large bath and shower room and a bedroom with a very comfortable and large bed. The room was spotless. We had a drink in the bar and ate in the restaurant. The food was exquisite. My first choice... more

Management response from
Rocpool-Inverness, General Manager, Kerry Watson

Good to see you enjoyed the jelly beans! They are addictive! Thank you for writing your review and I have passed your kind words onto all the staff. I have also passed your comments with regards to the food onto Mr Roux. When we opened Chez Roux we purposely set out to make the restaurant affordable as possible, therefore I...

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5 of 5 stars
Boston, MA
1 Oct 2009 | Trip type: Couples

My wife and I had went on a 7 day driving tour of the highlands and Inverness was one of our overnight stays. After a long day of driving and ferry rides landing at the Rocpool was one of the highlights of our trip. This is one of the better luxury boutique hotels I have stayed at anywhere in the... more

Management response from
Rocpool-Inverness, General Manager, Kerry Watson

I appreciate the time you have taken to write your review. Obviously I am very pleased to hear what a great time you had and that you enjoyed the hotel. Our staff work hard at making our guests feel welcome, therefore I have passed on all your comments to them as it is important for them to know when a...

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3 of 5 stars
Frankfurt
22 Sep 2009 | Trip type: Couples

Sorry to mention, but we had to leave early sunday morning at 8.10 am and at this time there was no staff available, no breakfast served, no porter to see. We had nice food the evening before, a fancy room, but a very unpersonal staff at the reception. For the money given it was an unadequate service and the roomservice... more

Management response from
Rocpool-Inverness, General Manager, Kerry Watson

Thank you for passing your comments onto Tripadvisor for us to review. As I have said many times we appreciate all comments, even when bad in order to improve our service that we offer to guests. With regards to the early breakfast on a Sunday, the majority of our guests do not require this service, hence us starting breakfast at...

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5 of 5 stars
Connecticut
21 Sep 2009 | Trip type: Couples

We pulled into the Rocpool Reserve after a long day of golf and driving across the Scottish Highlands. The staff was incredibly accomodating, friendly and all more eager than the next to provide the best recommendations for where to go and what to do. My key rating for a hotel room is determined by the bed and shower quality, and... more

Management response from
Rocpool-Inverness, Kerry Watson General Manager

I have to agree with you with regards to the bathrooms and bed at Rocpool Reserve, the showers are excellent and we do have extremely large beds that had to be custom made. It is great to see that you enjoyed your time at Rocpool and the food in Chez Roux. Thank you for taking the time to post your...

pure bliss
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5 of 5 stars
moray
22 Aug 2009 | Trip type: Couples

my husband & i stayed at this fantastic hotel for (unfortunatly) just the one night....but it was one night of pure indulgence. The staff are very polite & attentive but not intrusive, the waitress who served us during dinner & breakfast was brilliant,even having to put up with my husbands so called "witty" humour, i'm sorry i didnt get your... more

Management response from
Rocpool-Inverness, General Manager, Kerry Watson

Sorry in the delay in replying to you, I seemed to have missed your review while writing my replies. It is great to see that you enjoyed your time at Rocpool and Chez Roux. I have to agree that it can be a struggle to decide on what you would like of the menu. When Mr Roux sends me the...

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4 of 5 stars
Philadelphia, Pennsylvania
21 Aug 2009 | Trip type: Family

Our family took a trip to Scotland. We stayed in places based on reviews from the trip advisor community. This is one hotel where I don't agree with most reviews. We stayed for 3 nights at the Rocpool Reserve. We had 2 rooms: a regular room and a room with a sitting room. The rooms themselves very nicely appointed, but... more

Management response from
Rocpool-Inverness, General Manager, Kerry Watson

At Rocpool Reserve and Chez Roux we take great care and time in training our staff and ensuring that the service we provide is the best possible. To us the most important factor in the hotel is the staff and our service and normally we provide all our guests with an excellent level of service. Therefore, I was greatly disappointed...

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5 of 5 stars
Fife, Scotland
17 Aug 2009 | Trip type: Couples

We did not stay at Rocpool Reserve, but booked into its restaurant for a meal. It was a very pleasant experience. The staff were very attentive and helpful and it's obvious that effort has gone into training them. Had a drink in the cocktail bar while choosing from the menu. The decor is very swish and contemporary and a little... more

Management response from
Rocpool-Inverness, General Manager, Kerry Watson

Can I take this opportunity to thank you for taking the time to write about your experience at Chez Roux. We appreciate all comments about the hotel and the restaurant as it is important for us to learn as a team and grow. Many people do not feel comfortable telling us their thoughts at the time, hence the reason I...

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5 of 5 stars
Loch Ness, Scotland
23 Jul 2009 | Trip type: Friends getaway

I did not stay thr night at the Rocpool Reserve, but I went to the restaurant of Chef Roux. Myself and four of my friends went out for a meal at Rocpool reserve as a treat from our employer at the Loch Ness Lodge Hotel. I have never been so imprerssed, the greeting was superb I was meet at the... more

Management response from
Rocpool-Inverness, General Manager, Kerry Watson

Thank you for writing your thoughts on TripAdvisor. It was a pleasure to read them and I have passed your kind words onto the staff. At Chez Roux we aim to make our guests feel comfortable and relaxed throughout their time with us, and it is great to see this was the case for yourself and your friends especially as...

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Rocpool Reserve Also Known As

  • Rocpool Reserve Inverness
  • Rocpool Reserve Hotel Inverness
Address: 14 Culduthel Road | (formerly Culduthel Lodge), Inverness IV2 4AG, Scotland