Stayed as part of a coach tour and it's difficult to imagine a more beautiful location - with lake views of Linnhe and a lovely old building. All rooms are clean, refurbished and a good size - the hotel is well geared up for dealing with groups as check in was very smooth with no problems, and very speedy. The... More

Stayed here one night on business. Good price - £57 for b and b. Nice old building which has been extended but iwas closing in one week for a 3 month refurb - it needs it. As a result food menu was limited to two choices for dinner so went out - close to town centre so an easy walk.... More

The first impression you will have of the Cruachan is of an establishment a little tired and in need of tlc. Don't be misled by the overflowing bin and untidy exterior it really is a pleasant place to stay. The management need to do more to advertise that ; and to give credit the hotel is undergoing a program of... More

We stayed at this hotel in October 2011 for two nights, and found it reasonably priced and good value for money, staff were efficient and friendly, breakfasts were very good and we enjoyed our visit to Fort William and our stay at the Cruachan Hotel very much. More

Stayed this hotel whilst on business.the hotel is basic,with basic amenities, had problem with the TV in my room and this was not resolved and could not get good reception I was told it was due to bad weather however the next day it was a fine clear day and still same problems. I also had a problem at breakfast... More

I have been using this hotel since the early 90's mostly on business trips. Decided to keep it going on the recent change of management last year. Just stayed again a few weeks ago and was astonished at the poor attitude so wont be back. Was given a front room which was between two staff rooms. Staff banged doors all... More

Room was located at the front of the hotel so the only upside was a view of the loch....... the downside was - room was too small, bed was too small and very uncomfortable, bathroom was 'shower only' and the water would be very hot or very cold depending on what time of day you showered!! we actually had family... More

My wife and I made a quick trip to the Scottish Highlands with no previous hotel reservations. We found this hotel in the late evening (8:30) as we arrived into town. Check-in was expedient and capably handled by the front desk receptionist. While it was late, we were told the restaurant was still open, so we immediately went in and... More

My stay at this hotel didn't start very well - with my being allocated a room somebody else was already occupying! However when I went back to reception they were very apologetic and helpful, and upgraded my room free of charge. I then had dinner in the restaurant only to find that they had run out of all options apart... More