On first appearance the hotel has a Gothic look but there is modern ugly block at the back and it badly needs modernised. It is on the main road with views of the Loch. The staff were all foreign but friendly. However, they did appear to be overworked trying to cover reception, bar and diningroom at the same time. We... more

I had finished the West Highland Way, but as there are so many hotels in Fort William, and just in case it took me longer than expected, I did not pre-book. I wanted an hotel with ensuite bedrooms, a bar and restaurant, and this was the first I came accros, which look reasonable. At £35.00 for a double room with... more

Have just returned from an overnight stay at the Cruachan Fort William and I am sorry but its just not good enough, Pokey room with a view of the fire escape, double bed with one bedside table, no bed side lighting of any desciption, either lamp or controls of other lighting. The lamp on the dressing table didnt work leaving... more

I stayed here with a coach party at the end of August, we found the walls of the now refurbed rooms were very thin and as such you do sense a bit of noise. Our room at the front was small but clean with a nice flat screen tv on the wall, the breakfast I found good, with staff asking... more

We stayed at the Cruachan for one night on a touring holiday, and found the staff, although as stated in previous reviews, all eastern european, extremely helpful, polite, and very hard working. We stayed in the annexe and although the room was clean, with probably the most comfortable bed I have ever slept in, a nights sleep is very difficult... more

Receptionist welcoming, speedy booking in, room clean and tidy, walls noticeably thin - could hear full conversation, tv, footsteps etc next door. In the restaurant I ordered garlic mushrooms in batter which was thick and full of grease, followed by lasagne and chips, to describe this as a meal is an overstatement: I found the chips to be soggy and... more

Ok if you are travelling and need bed and breakfast. Breakfasts were alright but the evening meals were a joke. I believe the hotel changed hands in 2008 and is obviously not well managed as they ran out of napkins, marmalade, bread, desserts ... even ice cream! in the 4 nights we stayed there. The staff took up seats in... more

The rooms are very small and have no place to hang anything up. We had a three bed room and clothing for two weeks. We had to take turns getting dressed. The bathroom was small with a old sink. Again no place to store anything. You can´t get anything to drink before 5:30 p.m. so bring your own! The staff... more

I have to disagree with everything that was said in the previous reviews. I spent a few days at Cruachan Hotel with friends and it was worth every penny. I have stayed in some great 3 to 4 star hotels all around the UK, and some may have more dazzling facilities but it was the romms/ staff & the management... more