Stayed here during the mountain bike World Cup and found that it exceeded all expectations. Food was good, there was live music in the bar and free wifi in the public areas. The leisure club was excellent and a good size pool. The room was big and well looked after with everything you want and need from a hotel room... More

good points: 1) close to Ben Nevis and surrounding countryside 2) Food in the bar not bad 3) good sized pool, jacuzzi etc 4) plenty of parking not so good points: 1) rooms basic, and can be noisy if hotel full as it was on the saturday evening 2) restaurant (not the bar) was like eating at a wake ie... More

Just returned from a weeks holiday at this hotel. Staff, service, food, accommodation etc were excellent. Rooms were very clean and quality and choice of food excellent. Good value for money. Thoroughly enjoyed the stay and would recommend to anyone. Could do with a little updating and outside paint (which I believe will be taking place shortly) but otherwise great.

Great place to arrive at. Nice people. Okay rooms. Okay food. Very well positioned for climbing and trekking. Big plus is the pool and sports spa. However, we returned to an overcrowded lounge and reception area as there was a big wedding which I gather is a very regular occurrence and nowhere for the hotel guests to go and relax.... More

Stayed for 6 nights with 2 friends on a walking trip. Have stayed there before. The hotel is clean and comfortable and we found the staff very friendly and helpful. Good choice of food at breakfast and of a good quality (recommend the kippers!). On the downside the hotel is rather tired and there is no real ale in the... More

Two of us were walking the Great Glen Way and used this hotel on the first night as we couldn't get anywhere close to the end of our first day's walk. This turned out to be good choice as we had a very restful night in clean and comfortable rooms and the buffet breakfast was as good as you will... More

Nice situation, close to centre of Fort William and easy to get too. Staff very pleasant and efficient. Rooms clean but very tired. Probably fine for a night or to if visiting the area but not is you want a really pleasant break. Didn't use the leisure facilities but believe these are nice. Although the breakfast was my pet hate... More

Have stayed in Ben Nevis Hotel again and was disappointed for a first time! One of the managers (with a big belly) walking around angry and unpleasant all the time. Poor Service in the restaurant (where is the Polish girl??) All my stay was just rescued by a clean room and a excellent meal in the ''confused'' restaurant. Members of... More

Nicely situated close to Fort William and in the shadow of Ben Nevis, the hotel occupies a location that surely would be hard to better. Reception was fast and efficient and our requirements, notified to the hotel in advance, were met in full. The room was quite large but occupied by some unnecessary items of furniture that caused clutter. It... More