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Hotel Acarsaid and Lodge


8 -10 Atholl Rd, Pitlochry PH16 5BX, Scotland
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Reviews you can trust

68% Recommend
3.5 of 5 stars 52 reviews
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By trip type
All (52)
Business (0)
[ Date ] [ Rating ]
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5 of 5 stars
scotland
13 Nov 2009

Hotel Acarsaid provides everything you would want in excellent accomodation, Set in gorgeous surroundings,. with comfortable rooms and excellent food made form local produce and served with style in their beautiful dining room. more

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4 of 5 stars
Tirana
2 Nov 2009 | Trip type: Family
0/1 found this review helpful

Recently we attended a family event in Pitlochry, we stayed at the Acarsaid and Lodge, with my two young children and one older son. The Management made sure we had rooms close together, the staff were relaxed and friendly with nothing being to much trouble. The breakfasts were brilliant and tasty, I didn't need to eat for the rest of... more

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4 of 5 stars
Fife
31 Oct 2009 | Trip type: Friends getaway
0/1 found this review helpful

We came away happy and full of praise for the Acarsaid. Although the rooms, including bathroom, could do with modernising, the beds were spotlessly clean, very comfortable and everything worked. Plenty of hot water and self controlled heating. All aspects of the food were absolutely first class, the best we have had in a long time. Staff were very friendly... more

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4 of 5 stars
fife
21 Oct 2009 | Trip type: Friends getaway
0/1 found this review helpful

Spent 2 very pleasant nights here with a friend, on a dinner,bed and breakfast basis . Dinner was excellent and breakfast had an extensive menu. We found no fault with the service nor the room. We did agree the room would have benefitted from more inspiring decor but this was our only negative. When we read the reviews we were... more

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4 of 5 stars
glasgow
20 Sep 2009 | Trip type: Couples
1/3 found this review helpful

I use this title because of past reviews on this Hotel. My wife and I have stayed in the Acarsaid four or five times and on reading some of the negative comments made by guests prior to our three day visit [11th Sept to 14th 09] I had to ask myself is this the hotel we know so well. If... more

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1 of 5 stars
glasgow
4 Sep 2009 | Trip type: Friends getaway
2/2 found this review helpful

This hotel's web site does not reflect the actual hotel. Overpriced £150 B&B for a double & single (family room) that would only suit a child +lounge!!!!!!! very small room facing a wall with stained wallpaper. On complaining we moved to other rooms which were very tired with mis- matched sanitary ware in the very small en suite, old showers... more

Management response from
Clare Pinchbeck, Owner

At last, after weeks of trying to reactivate my Tripadvisor Owners page, I am now able to start responding to reviews again. Thanks for taking the time to post a review - although admittedly I would have fancied a chance to put things right directly with you - and perhaps we need to look at trying to invite more feedback...

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1 of 5 stars
Glasgow
4 Sep 2009 | Trip type: Couples
2/2 found this review helpful

Got married on 24th dec and wanted a short break. for our honeymoon. the room was shockingly small. I wanted to leave immediatly but my wife was worried that we couldnt get any other accomodation. The food was the worst ive ever experienced and the service was ok. complained at the time but no responce from management/ owners. The only... more

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1 of 5 stars
Manchester
1 Sep 2009
2/2 found this review helpful

Stayed here for one night, although we were booked for three. It was meant to be a treat, as the prices were over and above what we normally pay. We were mortified with the condition of the hotel. Desperately in need of updating! The bathroom was mouldy, the bathmat was mouldy and the window frames were rotten. The beds were... more

Management response from
Clare Pinchbeck, Owner

Thanks for taking the time to post a review on the hotel. Bad reviews are not pleasant to read BUT are as important to us as good ones, in fact perhaps in a way more so..... We have thousands of happy customers each year - 58% return year after year, so we the danger is we get blasse! However I...

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5 of 5 stars
livingston
10 Aug 2009 | Trip type: Friends getaway
1/3 found this review helpful

We visited as a group of nine to celebrate a 60th birthday. There was space to have a small private celebration after our evening out at the festival theatre. The arrangements for theatre tickets, early dinner and travel to the venue was all arranged for us and went like clockwork. The owners were friendly and helpful without being obtrusive. All... more

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2 of 5 stars
Glasgow
30 Jun 2009 | Trip type: Family
3/3 found this review helpful

I'm guessing that in Pitlochry hotels and B+Bs can charge whatever they want and get a away with it, because at £49 per person per night, I was expecting something pretty special. The room decor was very dated, the shower was awful and I found a used teaspoon on arrival when I went to make a cup of coffee.... not... more

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Hotel Acarsaid and Lodge Also Known As

  • Hotel Acarsaid
Address: 8 -10 Atholl Rd, Pitlochry PH16 5BX, Scotland
Pitlochry hotels Hotel Acarsaid and Lodge
3.5/5.0
52