Spent the day in ayr n decided 2 stay the nyt wish i never,service was fine at reception room was a discrace ther was no soap or shampoo no large towels window would,nt close so it was a chilly nyt lol stains over walls i.e coloured in wall paper,finaily got 2 sleep only 2 be woken at 3 am by... more

The hotel is requiring upgrading, as decor , especially in the room and ensuite are shabby. We arrived late on Friday evening, to find there were horrible drunk men hurling abuse as we arrived, a noisy hen party then arrived as we were entering the hotel, this only made our stay worse! Night porter pleasant, had our details ready on... more

just returned from one of our many visits to this hotel and once again we were not disapointed except for the toaster being missing from the breakfast room this is a means of getting fresh warm toast when you want it and also a chance to chat to fellow guests. Staff as usual very friendly and helpfull. For the price... more

Just back from this hotel on a 2 day easybreak holiday. The room my husband and i were in was a bit shabby no toilet papers half bottles of shower gel and the roof caving in The bed and toilet were clean .My parents room was a bit better The meals were very good and the staff were excellent They... more

This hotel was our base for touring S.W Scotland and was excellent value for money. The only problem was the proximity to the railway and noise of the trains. The staff couldn`t have been more helpful and we thoroughly enjoyed our stay there. more

Came for 5 nights on a coach tour. Room was old and tatty. Bed linen however was clean. No toilet paper in bathroom. bedroom window was propped open and could not be shut, never been cleaned for ages. Breakfasts and dinners were served in seperate rooms but the same staff seemed to be on duty for every meal.Dinners were often... more

Had read the reviews before i went and was wee bit worried to say the least as I was going for two night break with mum who needed a rest and it was important that place was nice.wasnt let down!! I paid a lot less for excellent DBB break here than i've done in the past for a bog standard... more

from the entrance of thehotel to the room the hotel was filthy. on entering the room there was secondry glazing but no glass , on the plus side on checking the bed there was no bed bugs which came as a shock as the bed valance was covered in bodily fluid . the phone the walls the dressing table the... more

I opted for this hotel because of its' location to my meeting the next morning, but I didn't get much sleep and felt slightly worried all night about the comings and goings. The hotel is very shabby, and being attached to the railway station doesn't inspire confidence in the safety of the place. Nonetheless, the staff were friendly - even... more