We had reserved two rooms here. One for ourselves and one for our teenage daughter. Both rooms were far from clean. The carpets were stained and generally dirty and had not even been vacumned.The wallpaper was peeling,the paint chipped and dirty and in our daughters room there were dirty socks in one of the drawers. The hotel in general needs... more

Staff very helpful and friendly, worked very hard to keep a very boisterous wedding reception running smoothly, did a grand job. Only down-side to the weekend was finding a pair of socks and underpants under my bed the following morning. As I was staying with my sister I would like to know what I had missed in the middle of... more

Our recent stay could not have been better. It's like staying in a big old country house with modern bathrooms - lovely! However, the thing that makes this hotel excellent is the staff. They are all so professional, helpful, willing and efficient, it's just such a lovely experience - their customer service is second to none! Special mention too about... more

Friendly and comfortable.I travel with work a lot and stay in hotels too frequently.This hotel is cheaper than Holiday Inns etc and there is no comparison.At last a decent nights sleep,no banging doors,shouting and reving cars.Lovely old warm hotel.Food was first rate and if you have a dog with you the beach is just a short stroll away.Highly recommended in... more

my husband and i stayed here recently in the executive room which was large with lovely furniture and great bathroom the only negative is the bathroom tiles are very slippery when wet as i found out when i had a nasty fall.however the rest of thehotel was lovely , well kept and clean staff were very helpful and pleasant and... more

We booked the room via the Hotel website as a base for a Saturday/Sunday trip to National Trust properties around Ayr. The hotel offered a twin-bedded room for £65 including breakfast. On arrival, we were shown to our room. The bedroom (room 18) was on the second floor. It was front facing and was well furnished with good decor, TV/Freeview... more

Booked the hotel for a 3 night stay. Am from Ayr so quite familiar with Ayr and had always wanted to stay at the Savoy and am glad I did! Staff were all exceptionally welcoming and nothing was too much trouble. Double room was clean and tidy and had good facilities. Location of hotel is excellent. Had dinner one evening... more

We stayed at the Savoy Park for their three night Christmas Package. We were met with friendliness from the moment we arrived at the reception. After checking in, our luggage was taken to our room. We stayed in a deluxe room which met all of our expectations. Our stay included bed, breakfast and evening meal plus Christmas dinner. The choices... more

I booked this hotel for the night before my wedding, and for my guests to stay at over the wedding weekend (we were treated to a night in the castle where we were married on the wedding night which is the only reason why we didn't also stay that night at the hotel). The staff were very helpful and we... more