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Western House Hotel

4.0 of 5
2 Craigie Road, Ayr KA8 0HA, Scotland
Hotel website
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Special Offer
Race Offer 5th June, 2013
Western House Hotel
Ranked #6 of 22 hotels in Ayr
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226 reviews from our community

Traveller rating
    147
    53
    15
    7
    4
See reviews for
Families
47
 
Couples
101
 
Solo
4
 
Business
24
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2013 NEW

We stayed in a room in the main house, which was lovely and spacious, and comfortable. We had a nice lunch in the restaurant of haggis neeps and tatties - cracking. Breakfast was also good. Staff were really lovely all weekend and the wedding reception seemed to go off without a hitch.

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Peebles, Scotland, United Kingdom
Top Contributor
51 reviews 51 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Stayed here last night, organised at the last minute for a business trip. I was in the courtyard annex, not the main hotel. This didn't look as inviting as the main building but inside the room was very spacious and well appointed. Didn't have dinner but cooked breakfast was brilliant -Freshly cooked 2 of everything! Breakfast is my benchmark for... More

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Ayr, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 16 May 2013

looking for somewhere for lunch and the western house hotel was recommended to us. on arrival we were welcomed by jim who was very nice. we were led through to the restaurant although you can sit in the lounge which has lovely big comfy chairs the decor is very nice classy. prices are much the same as a bar lunch... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

I was at a wedding reception with my partner and chose to stay in one of the courtyard rooms. The staff were fantastic with both booking and the service at the reception (and drinks in the residents bar until late). The room was huge with a very comfortable bed and amazing power shower in the morning. The last time I... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

Stayed in this hotel for 1 night each way on a trip up to Loch Lomond. Main building is lovely, courtyard buildings perhaps not so pretty the outside but the quality of the rooms within more than makes up for this. We had a courtyard room, which was very spacious and clean with a lovely big bed. It also had... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 May 2013 via mobile

I stayed on business for one night having stayed here previously. As always the Courtyard room was large, well equipped and comfortable. Breakfast in the morning was freshly cooked with excellent service.

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WesternHouse014, General Manager at Western House Hotel, responded to this review
6 May 2013

Thank you for your kind post. We look forward to welcoming you back again. Kind regards Malcolm Balish General Manager More

glasgow
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 22 April 2013

Stayed in the Court Yard room for the Scottish Grand National. Was a little bit expensive but due to its location and the fact that it was the Grand National did feel it was worth it. Room was extremely clean and spacious. Room was well equipped with Television, Iron, Ironing board, trouser press, tea making facilities, extra pillows etc. Loved... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review
23 April 2013

Dear Guest. Thank you for your comments regarding the hotel and staff. I am delighted to read your comments. It was a fantastic two days racing at Ayr Racecourse with record crowds and fantastic atmosphere. Thank you again Kind regards Malcolm Balish General Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2013

Having stayed in both the main hotel and the courtyard rooms they are both flawless but for that special occasion I would recommend the main hotel it only consists of 12 rooms so ideal for the wow factor staff are a pleasure to deal with and service is perfect hence I have stayed here a few times

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WesternHouse014, General Manager at Western House Hotel, responded to this review
23 April 2013

Dear Guest Thank you for your kind words and we look forward to your return Thank you again. Kind regards Malcolm Balish General Manager More

Coatbridge, United Kingdom
1 review
5 of 5 stars Reviewed 17 April 2013

Recently stayed in this hotel for 2 nights was in a courtyard room. After reading the reviews i was concerned that the rooms were going to be small but this is not the case at all. The room was a perfect size huge bed and lovely bathroom. Plenty of storage space as there is mirrored wardrobes and also a cabinet... More

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WesternHouse014, Manager at Western House Hotel, responded to this review
19 April 2013

Dear Guest Thank you for the great review. I am pleased that your appreciated the size of the rooms in the Courtyard. We like to treat everyone as if they are our friends and look after our guests the way we would liked to be looked after. We hope to see you again in the near future. Kind regards Gary... More

Leeds, United Kingdom
Top Contributor
116 reviews 116 reviews
82 hotel reviews
Reviews in 70 cities Reviews in 70 cities
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 14 April 2013 via mobile

Managed to get this hotel at a really silly rate so was wondering what sort of room I would end up with. The hotel itself is set adjoining the racecourse and in fact if I had been any closer I would have been on the final furlong. I understand from the staff that the racecourse own the hotel which would... More

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WesternHouse014, Manager at Western House Hotel, responded to this review
15 April 2013

Dear Guest Thank you for the wonderful review. I don't know how they do it, but the breakfast team are always chirpy and have great smiles in the morning. We appreciate that all the wee things in life make a huge difference and so we like to put homemade biscuits and shortbread into the rooms for our guests to enjoy... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Courtyard room(17)
  • Lovely grounds(5)
  • Very comfortable(4)
  • Main road(3)
  • Wedding guests(3)

Additional Information about Western House Hotel

Address: 2 Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Ayr
#3 Luxury Hotels in Ayr
#3 Romantic Hotels in Ayr
#3 Family Hotels in Ayr
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
An award-winning 4 Gold Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms.The 2AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance.Awards Received:Scottish Hotel Wedding Team of the Year 2012/Scottish Reception Excellence Team Gold Medal 2012/Senior Wedding Planner Fellowship 2012/Scottish General Manager Gold Medal 2012/Scottish Rising Star of the Year 2012/ Scottish Rising Star General manager of the Year 2012/The Scottish Hotel Reception Team of the Year 2010/Visit Scotland’s Customer Care Award for Serviced Accommodation 2007/Hotel Review Scotland’s Customer Care Hotel of the Year 2009/ Hotel Review Scotland’s Scottish Wedding Hotel of the Year 2007, 2008 and 2009/Hotel Review Scotland’s National Hotel of the Year 2009/The Scottish Hotel & Review Guide Scotland’s Scottish Hotel of the Year 2009 ... more   less 
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr
Western House Hotel Ayr, Scotland

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Western House Hotel
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