after a little of a mix up....the owner Megan made sure that we were compensated and that we were made very welcome. Staff very nice and room was spotless as the rest of the guest house, breakfast was very nice and nothing was a problem, The room was tastefully decorated and attention to detail was noticable,everything was off good quality,...
More
Hey Mr Kezstar
How fabulous to read such a lovely review, for some time now we have been working hard to improve the Dunlay and to recieve such a great review means the world to us and proves there are decent people out there who appreciate our efforts
please come back and see us again some time soon and make...
More
Check in is at 4pm which we felt was quite late but we dutifully arrived at 5.30 to discover that they had had a hectic day and rooms were not ready. This would have been forgivable but no-one apologised and we were made to feel like we were just getting in the way. Staff semed very flustered but eventually presented...
More
Both myself and the team who work between our 2 places remember this lady very well, and they also recall hearing me say on several occasions how sorry we were for this unforseeable event, but whilst trying our very best to sort things out room wise this persons was quite obviously angry and unhappy with the situation no matter how...
More
my wife Caz and I spent a lovely night in the Dunlay, in the smallest room in the house, small yes, comfortable absolutely, shower enormous. couldn't have asked for more, the proprietors courteous and very friendly, breakfast fabulous, cannot understand how people can complain about this lovely old house in one of Scotlands' famous towns(auld Ayr that ne'er a toon...
More
I have recently started to respond to all our review and just wanted to say a big thank you bigpara for your kind review, better my reply late than never!! Dunlay is what it is small and old with doors that creek and floor boards too. However, it is clean and comfortable and quite stylish.
I am delighted you as...
More
Dunlay House is ideally situated for taking a break in Ayr, being very close to both the town centre and seafront. The room we stayed in was furnished to a high standard and tastefully decorated, cosy and warm. The proprietor was extremely helpful in giving us any information and directions we asked for. The bed was very comfortable, and the...
More
I would recommend that other people stay at the Dunlay. I was made very welcome and found the guest house to have a very warm and comfortable atmosphere. Rooms were clean and cosy, and the location is handy for the beach and town. Nothing was too much trouble. A lovely lady and staff.
More
Hello Tippler
I want to thank you for your kind review of the Dunlay. As a very small old house she is a little knocked and bruised but Raimond who mainly runs the house is a gem of all gems and takes great pride in keeping the house as clean as a whistle warm and cosy and indeed makes the...
More
My husband and i stayed at the Dunlay House on the weekend of the 24th of october til the 27th of october we had to stay an extra night due to the boat being cancelled . The owner and the staff where so friendly and helpful, the room was very well decorated and modern ,the only thing that put us...
More
Dear Daniella8
As you will read I have recently started to reply to persons good enough to leave a review, and want to take this opportunity to thank you for your great review and appologise for the twin beds....I have to be honest it is so long ago I cannot recall the bed issue but without doubt I appologise if...
More
We stayed here for one night as we were driving through Ayr. It looked nice enough from the outside and was in a good location, close walking distance to town. The fact that the sign outside said it was rated 4 star was the clincher so we got a room. We were in the downstairs room next to the front...
More
My husband and I have just returned from a 2 night stay at this hotel. The location was great, quiet area, a few hundred yards to the sea and 5 minutes to the shopping area.
The owner of this hotel was very friendly and couldn't be more than helpful. The hotel and bedrooms had just recently been refurbished to a...
More
I made a booking for this guest house, via Booking.com, back in October 2007 - I reserved a room for 4 nights in May 2008, as we are attending a family wedding. The price was quoted as £55 per night, making a total of £220. I confirmed my booking there and then.
A couple of weeks ago, I received a...
More
Our experiences with this establishment were very disappointing, culminating with the owner being
rude and aggressive. We will also be writing to the Scottish Tourist Board.
More
Indeed I was annoyed . If people think they can bring with them a FULL size fridge they are mistaken. I was called by the cleaners to inspect one of our garden rooms at the rear of the house who were horrified to find a dirty and full size fridge plugged in at the side of the bed.....oil and black...
More
21 Reviews
97 Reviews
124 Reviews
