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Ibis Dublin West


Hotel class 2.0 of 5
Monastery Road | Clondalkin, Dublin 22, Ireland
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Reviews you can trust

62% Recommend
3.0 of 5 stars 53 reviews
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By trip type
All (53)
[ Date ] [ Rating ]
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5 of 5 stars
Cavan, Ireland
16 Nov 2009 | Trip type: Couples

Was pleasantly surprised with the quality of this budget hotel. Staff were very pleasant and helpful. We ate in their restaurant and were more than happy with the food and service. Room was of quite a good standard and very clean, as were all the public areas. I had expected this hotel to be quite basic due to the price... more

Awful
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1 of 5 stars
Mayo
13 Nov 2009 | Trip type: Business, Solo travel

Food awful - sent it back and got another meal equally as bad. Slept on top of bed covers as sheets didn't look great. Price of drinks extortionate even for Dublin. Chose because of location would not go back. more

Management response from
IBISDUBLIN, general manager

Dear Customer Thank you very much for taking the time to contact me directly and giving me a detailed feedback which is an invaluable help for us to improve our overall service. One more time I wish to express my sincerest apologies for your expectations not being met. I confirm as per our direct exchange of emails that we are...

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4 of 5 stars
Malaga
21 Oct 2009 | Trip type: Couples

We spent there a nice weekend and I would really recommend this hotel to everybody. The room was clean and cosy with a bathroom, a hairdryer, TV and a kettle. The staff was very friendly and extremely helpfull, giving us a lot of practical information about Dublin. The hotel is not in the city centre but the access is quite... more

Management response from
IBISDUBLIN, General Manager

Dear customer, We very much appreciate your comments regarding your stay at Ibis Dublin West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

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4 of 5 stars
Tallahassee, Florida
8 Oct 2009 | Trip type: Couples

We stayed at the Ibis Dublin Hotel this past February. The only problem at that time was the construction goin on and you had to walk very closely to a very busy highway to get to the train station. Other than that, the room was clean and had a flat screen tv. Small room but that's European rooms for you.... more

Management response from
IBISDUBLIN, General Manager

Dear Guest, Thank you for taking the time to review the hotel Ibis Dublin West on Tripadvisor. You will certainly be glad to learn that red cow roundabout ugrade road works are over and that the hotel surroundings are now free from disruptions and much more secure with dedicated foot paths to access the Tram station. I am delighted to...

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4 of 5 stars
Huddersfield, Yorkshire
6 Oct 2009 | Trip type: Family

Budget priced with very reasonablr prices for family rooms. If booked on IBIS website then multi day stays can include breakfast in price. Bus stop and tram station very close to hotel all day rfamily rover bus tickets for two adults and up to 4 children for 10 euro's available from local shops. Hotel clean and functional withhelpfull stafff and... more

Management response from
IBISDUBLIN, General Manager

Thank you very much for this feedback that I will share with my team. I hope we will have the pleasure to welcoming you back in the near future. Sincerely Philippe Rousseau General Manager

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2 of 5 stars
london
1 Sep 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

i stayed at the ibis for 5 days, for reasons of business at the ballymount industrial esate which is quite close , however not close enough to warrant staying in this hotel. For any tourists to Ireland ,without a car this is no way no stay hotel. Wireless internet you have to pay 20 euros for 2 days access, and... more

Management response from
IBISDUBLIN, general manager

Thank you for taking the time to tell us about your stay at the Ibis Dublin West, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every guest and your feedback is very important to...

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1 of 5 stars
Ireland
27 Aug 2009 | Trip type: Family

I didn't know whether to laugh or cry after my trip to this hotel. First thing first, they key card to our room didn't work so they gave us another one. That didn't work either. After going up and down in the elevator FIVE times, a member of staff came up to the room with us and realised she had... more

Management response from
IBISDUBLIN, general manager

Thank you for taking the time to tell us about your stay at the Ibis Dublin West, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every guest and your feedback is very important to...

absolute kip
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1 of 5 stars
dublin 12
29 Jun 2009 | Trip type: Couples
0/2 found this review helpful

The location of this hotel is on a motorway filled with road works and indistinguishable directions which made it really difficult to reach. Once you get there, there are no local shops so you are totally reliant on the hotel restaurant. The food was frozen, processed and barely edible and the prices were high. When we checked in the receptionist... more

Management response from
IBISDUBLIN, general manager

Thank you for taking the time to tell us about your stay at the Ibis Dublin West, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I take note of your comment about the location of the hotel but can't help but notice that you praise...

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3 of 5 stars
Wanderer
21 May 2009 | Trip type: Friends getaway

If you’ve visited Dublin before, you’ll know that a hotel room for “only” 99€ per night really can mean value-for-money. So what is the traveler who’s grown up above youth hostels but does have a budget to do? The answer is simple – take the Ibis. After the “only” 99€ prices, 45€ per night for a decently livable double room... more

Management response from
IBISDUBLIN, general manager

Thank you for taking the time to tell us about your stay at the Ibis Dublin West, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every guest and your feedback is very important to...

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5 of 5 stars
Bangor, United Kingdom
5 Mar 2009 | Trip type: Couples
1/1 found this review helpful

We have stayed at this IBIS Dublin West hotel on several occassions and cannot fault it. The rooms have recently been refurbished and we have never had any complaints about comfort or cleanliness. Due to it being located slightly out of city centre is it less likely to attract hen/stag parties and therefore is a lot quieter than the more... more

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Ibis Dublin West Also Known As

  • Accor Dublin West
  • Ibis Dublin
Address: Monastery Road | Clondalkin, Dublin 22, Ireland