First night in room where the shower was grubby, bulb in bedside lamp not working and the bed linen was totally crumpled (not sure if it hadn't been ironed or worse not changed), but it smelt ok!! Next morning towel rail in bathroom went on fire, we had to ring reception twice before anyone came up, then someone came up,...
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Dear 758Lizzy758,
Thank you for taking the time to write your review.
I would like to apologise for the electrical difficulties you experienced. We have returned the towel rail to the the manufacturer and demanded an explanation on its failings.
I can assure you that your experience is not characteristic of that typically enjoyed by our guests.
Please contact me...
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