Stayed at this hotel for two nights on business. Took forever to find the hotel as is stuck in the middle of buildings and carparks however the hotel itself was quite nice on the inside, once you get there. The one thing that was immediately obvious was the exceptionally poor reception staff, both I and another guest both commented on...
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Dear Guest,
Thank you kindly for taking the time to review your recent stay with us. As a mainly corporate hotel I am very saddened to read that one of our corporate clients was let down by us.
I wish to apologise for the way in which you were welcomed to the hotel and the dining experience you had with...
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Rooms are very very cosy, just loved that super king size bed - so comfortable. Free WIFI in the rooms (for 24hrs), Flatscreen TV, hairdryer and Tea & Coffee making facilities. Staff very helpful and friendly. Good location as only a few minutes walk from town centre and hotel offers free car parking.
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Dear Guest,
Thank you for your positive feedback and I am delighted you enjoyed your stay with us. I hope you will choose the Radisson Blu for your next visit to Galway.
Warm Regards,
Jennifer O'Grady
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I am writing with concern to a recent stay I had in your Galway Hotel. We arrived to stay in your hotel on Sunday the 30th of Oct.
We were stopping off en route to the airport for our honeymoon. Colm in reception was very polite and helpful and gave us a nice room for the stay, well so we...
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Dear Guest,
I am so disheartened to read your review and can only apologise to you on behalf of the hotel for letting you down on what was meant to be the start of an amazing holiday and honeymoon.
Your loyalty to the Radisson group means a lot to us and I am sorry that on this very special occasion...
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Within walking distance of the city center. Beds were just right with down pillows. Grand Irish breakfast that is not to be missed.
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Dear Guest,
The title on this review says it all! Thank you very much for your kind words, we are delighted that you chose to the Radisson Blu Hotel & Spa, Galway during your trip.
Thank you.
Kind Regards,
Jennifer O'Grady
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I stay in this hotel every year for the Galway Film Festival and I love it. However on a recent trip to Ireland they upgraded my wife and I to the fifth floor and it was outstanding. My wife loved it so much she hardly left the hotel for two days. A wonderful treat and one I will repeat. If...
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Dear Guest,
Your review is very touching and thank you kindly for taking the time to write and to visit us each summer. Your loyalty means a lot to us. Level 5 is a real treat, I hope you are as lucky with an upgrade on your next stay!
Warm Regards,
Jennifer O'Grady
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Our room was modern and comfortable, the bed huge, bathroom excellent. With a big wedding taking place in the lobby and surrounds, we had a wonderful time people-watching. We ate from the bar menu, enjoying a tasty and moderately priced evening meal.
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Dear Guest,
You sound like a happy customer! That is wonderful to hear and thank you for choosing the Radisson Blu for your recent stay.
Warm Regards,
Jennifer O'Grady
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Just back from a night in Galway - first time in this hotel and we'll definitely be back. The room was a bit of a trek from reception but it was worth the walk. The beds were comfortable and the rooms were spotless. Breakfast was amazing - definitely something for all tastes ! Checking out was a bit manic -...
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Dear Guest,
Thank you kindly for taking the time to write a review on your recent stay with us. We are glad you enjoyed your stay so much and I am sure your tips on breakfast and check out will benefit others.
Should you be in Galway in the near future we hope you will choose the Radisson Blu again....
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I found this hotel to be excellent. The service was polite and quick. The room was very nice and comfortable. I would certainly stay here again if I were to go to Ireland. They had free WiFi, which for some reason was difficult to find in other hotels in Ireland.
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Dear Guest,
Thank you very much for taking the time to write your review and for your positive comments. I am so pleased we were able to provide you with complimentary WiFi.
We hope that you enjoyed your trip to Ireland and we hope that you will be able to visit us in Galway again in the near future.
Warm...
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Being one of the most expensive hotels in Galway, I thought it didn't really live up to our expectations. The past few times we stayed at the G Hotel, which is very classy and a better place for a romantic weekend.
Our room was at the East wing, at the far end of the hotel, and the rooms were definitely...
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Dear Guest,
Thank you kindly for your recent comments and review on your stay with us. I do apologise if you felt let down by the hotel in any way. I can appreciate the rooms in the East Wing are a bit smaller as these rooms were old bedrooms from the Fairgreen Hotel which we took over a number of...
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We booked through AXA insurance. Standard is consistant on everything. Breakfast great. Great to be met each morning by staff and direct u to a suitable table. Beds so comfortable. Reception staff make best efforts to assist with queries. We have stayed in sea view rooms and street side. Have not had any problems with noise.
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Reviewed 1 June 2011
Dear Guest,
Many thanks for taking the time to write your review on your recent stay with us. Your loyalty and feedback is much appreciated and means a lot to us.
With thanks,
Jennifer O'Grady
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