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The Western Hotel


Hotel class 3.0 of 5
33 Prospect Hill, Galway, Ireland
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Reviews you can trust

70% Recommend
3.5 of 5 stars 59 reviews
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By trip type
All (59)
[ Date ] [ Rating ]
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4 of 5 stars
bristol
18 Nov 2009 | Trip type: Solo travel New

I stayed at the western for 2 nights. The parking was easy to find at the rear of the hotel and the room was really clean and spacious. The breakfast was a mixture of buffet with fruits, yoghurts and cereals, with the option of a full irish too which was fresh and not greasy. Eyre square is a 2 minute... more

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4 of 5 stars
Henley in Arden
6 Nov 2009 | Trip type: Family

We stayed over the road at the Citypoint apartments, which are run through this hotel. This review is to say that the staff at this hotel were a pleasure. when we chekd in a gentleman took us over to the apartments (instead of just pointing the way) and showed us where everything was. we had an 'accident' in one of... more

Management response from
Thewestern1, Reservations Manager

Thank you for your kind comments. I am glad to hear that you enjoyed your stay in our new apartments and that you found our staff helpful. I will pass on your comments to all the staff and hope that you will return to the Western Hotel and Citypoint Apartments soon. Kindest Regards, Noreen Brennan Reservations Manager

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5 of 5 stars
Plymouth, MN
13 Oct 2009 | Trip type: Couples

Checked into The Western and our room was not what we expected. Talked with front desk staff who offered us one of their lovely apartments for our two night stay - first night at the rate we paid for a much smaller room and then regular rate. All done quickly and efficiently and without a hassle. If you go, ask... more

Management response from
Thewestern1, Reservations Manager

Firstly, thank you for taking the time to leave a review. I am sorry to hear that your room wasnt quite what you were looking for but I am glad that this problem was solved efficiently. I am also pleased that you enjoyed your stay in our new apartments and hope that you will return. Kindest Regards, Noreen Brennan Reservations...

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5 of 5 stars
Dublin
21 Sep 2009 | Trip type: Business

Amazing staff, Spaceious room, very clean, Must stay in Galway! No gym or indoor pool, But other than that great place to stay great warm welcome on arrival. more

Management response from
Thewestern1, Reservations Manager

Thank you very much for taking the time to leave a kind review on Tripadvisor. It is always great to hear that guests have had a nice stay, and we look forward to hopefully welcoming you back soon. Kindest Regards, Noreen Brennan Reservations Manager

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5 of 5 stars
tralee
17 Sep 2009 | Trip type: Business

We stayed in The western in Galway for over a month from the beginning of August on a work trip. The staff were always extremely friendly, courteous and accommodating. The rooms were always clean and tidy, with plenty air and light. The hotel also offered complementary carparking, with an excellent bar and a la carte menu. The location couldn't be... more

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4 of 5 stars
Donegal
4 Sep 2009 | Trip type: Friends getaway

Myself and a group of girls stayed at the western on a weekend in june for my friends big last night of freedom bash. as others have said below, the location is fantastic, and part of the reason we chose this hotel. some of us who were driving arrived early from donegal on the saturday, so we had to wait... more

Management response from
Thewestern1, Reservations Manager

Thank you for taking the time to leave a review of our hotel, and I am glad to hear that you enjoyed your hen weekend. I will pass on your kind words to George and Rhys. We hope you will return to the Western in the near future. Kindest Regards, Noreen Brennan

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5 of 5 stars
Washington DC
3 Sep 2009 | Trip type: Friends getaway

A group of us stayed over the weekend. Staff throughout had a very pleasant manner which is sometimes lacking in hotels. Location is great, no need for taxis. Breakfast was very good each morning. more

Management response from
Thewestern1, Reservations Manager

Thank you for taking the time to leave a review. It is always great to hear that guests have enjoyed their stay and we hope that you will return to the Western in the near future. Kindest Regards, Noreen Brennan Reservations Manager

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5 of 5 stars
New York
2 Sep 2009 | Trip type: Friends getaway

Stayed on a Friday night with two friends. Perfect location to enjoy Galway night beside Eyre Square. The free car park was a plus too. Upon arrival we had food in the bar which was good, friendly staff too. Residents bar stayed open until after three. Enjoyed a breakfast the next morning. more

Management response from
Thewestern1, Reservations Manager

Thank you very much for taking the time to write up your kind review. It is always good to hear that guests have had a pleasant stay as customer satisfaction is our no1 priority. We hope to see you at The Western Hotel in the near future. Kindest Regards, Noreen Brennan Reservations Manager

Great hotel
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5 of 5 stars
Kenmare
2 Sep 2009 | Trip type: Couples

Great location! Myself and my wife visited Galway during August. The hotel is in the middle of everything. Staff is friendly and efficient. Food was good and reasonably priced. Definitely would recommend it for a comfortable stay in Galway more

Management response from
Thewestern1, Reservations Manager

Thank you for your kind review of our hotel. I am pleased to hear that you had a pleasant stay here, as it is always great to hear good customer feedback. We hope that you will return to The Western Hotel in the near future. Kindest Regards, Noreen Brennan Reservations Manager

Never Again
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1 of 5 stars
fermanagh
21 Jul 2009 | Trip type: Couples

stayed here before and it was fine, this time the shower wouldn't work then flooded, the room below and was unable to get a shower in the end. This wasn't the problem, i apprecate that these things happen, what i did take offence to was the girl on duty accused us of flooding the through stupidity. i work as a... more

Management response from
Thewestern1, Reservations Manager

Thank you for taking the time to leave a review. I am glad to hear that you enjoyed your stay the first time, but I am sorry to hear that your second stay was not as pleasant. I do apologise for the water problem in your room, and that you felt offended by the lady on duty. I hope you...

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The Western Hotel Address

33 Prospect Hill, Galway, Ireland
Galway hotels The Western Hotel
3.5/5.0
59