Myself and my husband stayed in this hotel last month as we were invited to a wedding there. The check-in staff were so friendly and helpful - professional but not stuckup as you find in a lot of hotels. Our room was lovely and clean and warm - I think it had been just renovated as the colours are neutral... more

Overall the hotel was a bit outdated, but very clean. The room was a pretty big and spacious. The rooms were a bit outdated as well and could use a re-haul to update everything. The bathroom was really nice as it also had a separate shower and tub. The hotel was very close to the centre of town...about a 6... more

Had the opportunity to stay at this hotel for 2 nights when I was there for a wedding. My first impression was very good with the hotel located in a great location and in nice grounds. Check in staff were friendly but took a few minutes to find the room as the layout of the hotel appears a bit hap... more

Having stayed in this hotel two years ago and enjoyed it, we went back again this year for a short brake. I have only grate praise for this hotel. Staff even though they were not Irish were very plesent,The room was quite large with a TV,hair dryer, trouser press and Tea/Coffee facility. The bathroom was clean and had a separate... more

stayed here on the bankholiday weekend in june and i thought the lobby could do with a lick of paint and some care , other wise it was v enjoyable weekend..the place cud benifit from some irish staff other then only managment and it seems like a lot of staff are a little lost at times but do try v... more

We very much enjoyed out trip to Killarney and enjoyed the Heights Hotel, the staff were really friendly and we have a lovely accommodation, very nice room, all we needed and not hassle. The staff were very friendly and helpful. Breakfast was great and kept us going for the day. I would highly recommend it as its great value as... more

We stayed in this hotel on a two night & evening meal offer. Although the restaurant was busy, we got what we wanted & were never rushed. It is a lovely bright restaurant with a gorgeous view, the food was quite good, very filling. Our room was big with double & single bed, table chairs, massive bath room & no... more

i stayed here with my husband on the 1st & 2nd March last and i am glad that i did not honestly listen to some of the reviews that had been posted on Trip adviser. from the start of our stay to the checkout the staff were fantastic from reception to management. i must say that the food was absolutely... more

I booked my room with the Heights through their website. It uses a third party company called Gulliver Travel. Then, after reading the disappointing reviews here I decided to cancel my booking. This was only the day after I made the booking and more than 30 days prior to the stay. The hotel cancelled the booking with no issue but... more