No heating and no hot water in our room on arrival. Dust/cobwebs in room and bathroom, carpet not vacuumed, towels dingy/linen not much better; no blind on bathroom window, dirty soap dish; kettle, courtesy tray & hairdrier all grubby. Breakfast poorly cooked and on one occasion served with 2 hairs - bacon inedible (probably from day before); diningroom had crumbs/cereal... More
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