Stayed in the property on the weekend of July 26. Firstly the property is used for college students the majority of the year and this is plain to see as the rooms are basic and sparce. This was fine for us as we were a group of lads on a stag weekend.

When we booked the property i was made aware of a security deposit of 100 euro which was fine. When we arrived we were told it was 100 per apartment and not booking as had been clearly stated when we booked.

We had 4 apartments and 2 were put on credit card and we also handed over 200 in cash. We asked do we get the cash back in the morning and were told YES by the staff member on duty ( who was very nice )

All was fine and we enjoyed a nice night out in Waterford.

The next morning we packed up and were ready to depart. When we went to reception to check out we were told we could not have the cash back and that it would be sent out to us within 7 days.

The "manager" stated that this... more