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Waterford Castle Hotel

4.0 of 5
The Island, Ballinakill, Waterford, Ireland
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Waterford Castle Hotel
Ranked #2 of 14 hotels in Waterford
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456 reviews from our community

Traveller rating
    294
    90
    39
    25
    8
See reviews for
Families
113
 
Couples
212
 
Solo
4
 
Business
8
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

We arrived at Waterford Castle on 14 May in the afternoon. The lady on reception (sorry can't recall her name) was so friendly and such a delight. Great check in experience. We stayed in the Wedgewood Room and it is everything and much more than expected. Absolutely huge, and just perfect. A bottle of wine waiting for us as well... More

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Miami, Florida
Top Contributor
123 reviews 123 reviews
45 hotel reviews
Reviews in 64 cities Reviews in 64 cities
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 10 May 2013

We travel a lot and stay in all classes of hotels, from inexpensive Budget hotels to Luxurious resorts. If you look at my reviews on tripadvisor you will see that I only give bad reviews if they are deserved. This one is deserved, so don't ignore it. 1. This was a terrible facility. It is horribly in need of a... More

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Cupertino, California
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 10 May 2013

This was my first night in Ireland and what an introduction, first the short ferry trip across to the island and then the drive to the castle. It is a different world and the island is beautiful. From the welcome on everything was great. Enjoyed my dinner and breakfast the next morning as I drove away wished I was staying... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review
16 May 2013

Dear Reviewer Thank you so much for sharing such wonderful feedback with us. I was delighted to read of your experience of the island and was most reassured to learn that the welcome was great. I will look forward to sharing your comments with my colleagues at Waterford Castle and we sincerely hope you can stay longer the next time... More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

We have stayed in the houses at Waterford Castle on four different occasions at four different times of year. We have eaten in the Hotel, stayed in the hotel, eaten at the golf club tried all the activities. Our last trip was with a large group with children ranging in age 0-17. There was something for everyone. Houses are beautiful,... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review
16 May 2013

Dear Reviewer Thank you for taking the time to post your review. We greatly appreciate your kind remarks and compliments in relation to our lodges. It is most gratifying to read that you will indeed return and we look forward to welcoming you back. Kind Regards Derek More

Wexford, Ireland
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 7 May 2013

Myself and my wife stayed overnight in Waterford Castle on Sunday 07-05-2013. Our children paid for this overnight with B & B & evening meal + bottle of wine on arrival included. It was part of a 60 th. birthday present for my wife Marian. This stay was paid for weeks in advance by my children. Bad idea, ie. paying... More

Was this review helpful? Yes 3
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 May 2013 via mobile

My girlfriend & I stayed there and we were delighted with our stay. On our arrival, Linda the receptionist was very friendly, attentive & we were delighted when she upgraded our bedroom. The dinner was very good, the wine menu was pricey and afternoon tea was tasty. The breakfast was excellent, Miriam our waitress was very friendly & professional. Overall... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review
7 May 2013

Dear Reviewer Thank you for sharing such wonderful feedback with us.It will be my pleasure to pass your compliments to my colleagues at Waterford Castle, in particular to Linda and Miriam. To read that overall you were very impressed is most rewarding for us and thank you again for such kind remarks. We look forward to welcoming you back in... More

Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 May 2013

My family stayed in Waterford Castle in April to celebrate my sister's 2nd anniversary as well as a milestone anniversary for my parents. From the moment we drove onto the car ferry to transport us to the island, we were extremely impressed with our surroundings and the beautiful location of the castle. We stayed at the lodges which were really... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review
7 May 2013

Dear Reviewer Thank you for taking the time to post your review and we appreciate the detail you have given us. I would like to sincerely apologise for the error on booking and for the dissapointment you suffered as a result of this. I assure you that this will be addressed with a sense of urgency. On a positive note... More

Dublin
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 May 2013

We stayed in the lodges on the island. They were beautiful, very well kept. we had 3 bedrooms and each of them were immaculate. the whole house was spotless. Beautiful scenery. it was the most relaxing and comfortable place we have stayed in. We can't wait to go back.

Was this review helpful? Yes
Derek C, General Manager at Waterford Castle Hotel, responded to this review
7 May 2013

Dear Reviewer Thank you for sharing such great feedback with us. We were delighted to read of your findings with our island lodges and your compliments are most appreciated. The last line of your review stands out and is in essence a great seal of approval. We look forward to your return visit! Kind Regards Derek More

Portarlington, Laois, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 May 2013

This is the best hotel I have ever stay in. My wife and I were treated ever so professionally and with the height of care and respect. At the same time one was made to feel totally at home, could joke and chat with the staff, yet they were always there to help, advice and assist in anyway they could.... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review
7 May 2013

Dear Reviewer A simple thank you for such a glowing review would seem inadequate but I would like to say a huge thank you from all of us at Waterford Castle. We all feel extremely proud to receive such compliments and may I say it was our pleasure to have you with us.Thank you for choosing to stay at Waterford... More

Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 May 2013 via mobile

We recently returned to the Castle for our first wedding anniversary and it was really lovely to be back. We had the Ormond Room which is a large room with gorgeous views. The only noise that we could hear was the birds which is a lovely change! The food at dinner and breakfast was perfect (especially the lamb) and service... More

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See 2 more reviews by jjcb27 for Waterford
Derek C, General Manager at Waterford Castle Hotel, responded to this review
7 May 2013

Dear Reviewer Thank you very much indeed for taking the time to wite your review. It was lovely to read such compliments and we are delighted to hear service being described as efficient and friendly. I will happily be alerting Antonio to your kind remarks and we hope to see you on your next anniversary if not sooner! Kind Regards... More

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Hotel Summarization (Beta)

What travellers say

  • Dining room(19)
  • Very good(15)
  • Friendly and helpful(14)
  • Next morning(10)
  • Golf course(7)
  • Great Place(6)
  • Short ferry ride(5)
  • Staff were wonderful(5)
  • Ferry ride(4)
  • Would highly recommend(4)

Additional Information about Waterford Castle Hotel

Address: The Island, Ballinakill, Waterford, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Business Centre Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotels in Waterford
#2 Family Hotels in Waterford
#2 Luxury Hotels in Waterford
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
One of Ireland’s most acclaimed hotels, which has welcomed and charmed discerning travellers for decades, Waterford Castle Hotel and Golf Resort is set in a privately owned 310 acre island, completely detached from the mainland. In a truly picturesque location on the River Suir, access to the island is by private car ferry, operating throughout the day ... more   less 
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Also Known As:
Waterford Castle

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Waterford Castle Hotel
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