Nice all round hotel, however no recognition given for being a Platinum member of the priorityclub loyalty programme, therfore no room upgrade or anything else offered, despite the hotel appearing to be quite empty on my particular weekend stay.
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Dear guest
Thank you for your response regarding your recent stay with us how nice you though the hotel was
I was sorry to hear that no upgrades were offered on check in, it is our procedure to upgrades if the excutive rooms are availble
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Nice helpful staff, good food, clean room, good facilities, nice breakfast
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Thank you for your wonderfull comments regarding your stay with us ,it is always pleasing to share positive comments with the team at the hotel
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We were travelling back to Hertfordshire after visiting my wife's mother (who lives in Spalding). We wanted to stay somewhere on the way back to break the journey up for my daughter. On top of that, we were looking for somewhere that had a pool, to give my daughter a little treat! We went for the Holiday Inn Peterborough West...
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I've stayed here a couple of times on business trips. The rooms are very nice, very comfy beds and nice bathrooms. I've slept well on both occasions. The bar is nice, very friendly staff who are very courteous and polite. Food is ok, nothing special but I've had worse in other hotel bars.
The first time I stayed in the...
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We had an enjoyable time here twice in 2010. Overall very good value and the food was excellent. Our first stay was spoiled somewhat by the antics going on above on the Saturday night of our first visit. The management did their best but it seemed impossible.
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I stayed here for 2 nights recently on a business trip.
The hotel itself is nothing special but service was good and the attraction for me was that it has a leisure centre and gym.
The bedroom was fine with 1 of the widest beds I have seen in a hotel.
I only had cereal for breakfast but the cooked...
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Dear DeclanKerry
Thank you for your comments, I am pleased to hear that your stay was pleasent and comfortable. I was also pleased to hear that you will be returning to us again when next on business in peterborough. I look forward to making your stay even more comfortable and ensuring that our hotel is a must stay choice for...
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We stayed at this hotel over Xmas, from check-in to departure the standard of service was excellent. Our room was very spacious , extremely well appointed and excellent standard of cleanliness.The Xmas gift outside our room om Xmas morning was a lovely surprise. The whole hotel was clean and bright and very welcoming. Breakfast was well laid out and with...
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Dear Lorna B
Thank you for your kind comments. I was pleased to hear you liked your Christmas stocking that Santa left for you outside your room, even though your away from home you still deserve a little gift.
I look forward to welcoming you back next year.
Kind Regards
Chris Brand
Operations Manager
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We had our work xmas do last week - a Hollywood theme - if your idea of fun is being herded into a room and made to sit through some 'entertainment' before being served the smallest portions of food (and I'm not a big eater but I was starving at the end) imaginable whilst sitting in a cold draught, then...
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Dear S D
I am sorry to hear that your experience was not as you expected. We work hard all year to make our Christmas parties fun and enjoyable for all who attend, for which the majority leave happy to return the following year.
If you would like to contact me to discuss your experience in person I would be...
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We had the pleasure of attending the Oscar's Christmas party Night on Friday 9th of December and I'd like to share our experience with you.On entering the hotel we noticed that the red carpet was down and we were swiftly guided to our destination out of the cold. First impressions were good as we noted that there were plenty of...
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Dear Mrs Rutterford
Thank you so much for your kind comments, I am so pleased to hear you had a good night.
We have worked hard over the years to make our Christmas parties a night to remember, it is great for my team to read the many wonderful comments they get back from the parties and this inspires them...
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I stayed at this hotel 9 years ago when it was part of the Moat House chain. It is a most unattractive building, plain to the point of boring, and undistinguished – it is surrounded by grassed areas. The changes inside were cosmetic in most places, the stairs and landings were just how I remembered them! With heavily patterned red...
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