The hotel feels old, requires an immediate revamp, a short walk from town up the hill. The room was large, but needs essential refurbishment. A general smell of dump was all around. more

The first thing I must point out it that my 4 out of 5 rating is based on the fact that we only paid £55 per night. Had we paid more, the rating may have been 3 out of 5. I booked this hotel via the Strathmore Hotels website, hence the bargain price. I had initially phoned the hotel direct... more

This hotel was probably last renovated around the time of the Suez crisis. To say it's seen better days is something of an understatement. Having said that, Harrogate itself is a pretty depressing place in general and this hotel is probably better than many others. I was here for a conference and cannot for the life of me understand why... more

We were very impressed with the staff at this hotel. They are all friendly, efficient and seem geared up to making sure that their guests have a good stay (unfortunately not true of all hotels !!) The Hotel itself is a beautiful building and we loved the 'Old Harrogate' pictures which were dotted around the walls. Our room was spotlessly... more

We were booked into the Cairn Hotel by my boss as we were displaying at the Harrogate flower show this year. We found the receptionist extremely pleasant and helful. As I forgot to pack my iron, I asked the girl if I could use one of the hotels. Within 10 minutes of arriving in our room, both iron and ironing... more

Have just returned from a three night holiday at the Cairn Hotel in Harroogate, organised by Strathmoor Trave. Everything was first class, Gaynor the manageress could not do enought for us. Marvin the restaurant manager was most helpful and Alan the manager of Strathmoor travel arranged everything for us. . The reception area and lounge are beautiful. The food is... more

I stayed in this hotel as part of an organised trip with friends and am not sure of the exact cost, so can't really comment on the value. The staff were all very friendly and helpful. The hotel was very busy when we stayed, as there was also a Bridge tournament going on. This didn't bother us but it did... more

Been to this hotel before and it was looking quite tired back then, BUT I was plesantly surprised to go back and find the hotel with a new makeover and even the tired corridors have been re-done. One thing that hasn't changed is the reputation of the staff! never have I been to a hotel with staff as friendly as... more

We stayed at the Cairn Hotel at the end of January for our 35th wedding anniversary. We booked the well advertised 'club room' with wine, chocolates, fresh flowers, bathrobe etc. On arrival we were disappointed to find our room was really small. The flowers had seen better days and the chocolates were 4 Ferrero Rocher. Not worth the extra £25... more