Great location good sized rooms but possibly the least friendly and courteous staff I've ever come across. Not rude just miserable really spoils what could be a great hotel more

I stayed with my Mum in this hotel last month. Having read some of the reviews on this site, I was concerned about staying in this hotel. I did not find any problems with the room, food or staff. The room was clean and looked as if it had recently been refurbished. Food was good and plentiful, staff were helpful.... more

My husband and I were in Harrogate for the Ambex conference and stayed at the Cedar Court for 3 nights 27th to 30th June 2006. Our room was clean, although no one had moved the shower curtain to clean for a while as there was a mould growing behind it, and there were only half the shower rings making the... more

Stayed for one night March,2006. Having read previous reviews on this site which were not entirely positive, I was very apprehensive about my stay. I did speak to the Hotel directly to make my booking and found the staff to be extremely helful and acommodating. My room was very clean and had everything I needed. The reception staff were very... more

I can not understand the previous comments, we thought the hotel was wonderful, it was clean & comfortable and the staff were so friendly. We had a meal in the restaurant on the last night of our stay and wished we had eaten in the hotel on both nights as it was fantastic. Would strongly recommend this hotel. more

Stayed here for three days, room was large and clean the decor could do with a little updating but bathrooom was spotless. Beds were very comfortable. The staff were very friendly and seemd quite efficient, we had one problem with a faulty hairdrier but that was our only complaint. Overall the price was expensive for the room but talking to... more

Having stayed at Best Western Hotels previously this hotel looked perfect until i read the reviews which really put me off. I decided to still book because of the location and because i really like the hotel chain. I was really pleased on arrival. The hotel is very impressive and decorated to a high standard. the reception staff were extremely... more

I previously wrote about the unacceptable noise at the Cedar Court being kept awake until the early hours of the morning, and that I had complained both to the management and Best Western. This is to update that the response I had from both left me disatisfied, as I felt they should have refunded the cost of my room for... more

My partner & i had the misfortune of staying in what i call the worst hotel we have ever been to and we travel alot, on arrival the staff need to be refreshed in customer relations as on checking in we may have well been invisible for 10 minutes, when we finally got our key to our room for a... more